Customer Relationship Manager (CRM)

Job Title: Customer Relationship Manager
Location: Preferred On-site: T. Nagar, ChennaiJob Type: Full-Time

Number of Openings: 5
Experience Required: 2 to 3 years

Salary: ₹1,80,000 – ₹3,00,000 Per Annum

Note: The salary is open to negotiation depending on skills and expertise.

PLEASE CHECK THE LINK BELOW TO APPLY

Apply here: https://forms.gle/1M99mvhYSpKB5nNv7

Job Summary

We are seeking a dynamic and client-focused Customer Relationship Manager to join our team. The ideal candidate will possess excellent communication and interpersonal skills, with proven experience in managing client relationships and ensuring timely post-production deliverables. The role involves close coordination with clients and internal teams to maintain smooth operations, meet deadlines, and deliver high-quality results.

Key Responsibilities

• Manage client relationships and ensure all post-production deliverables are processed and delivered on schedule.
• Conduct regular calls with clients to understand their requirements and coordinate with the post-production team accordingly.
• Follow up with clients for preferences and selections (e.g., photos for albums).
• Keep clients informed on progress and updates through dedicated WhatsApp groups.
• Maintain and update the internal tracker daily to ensure transparency and accountability across teams.

Required Skills and Qualifications

• 2–3 years of proven experience in client servicing, customer relations, or account management.
• Excellent verbal and written communication skills in English and Tamil; knowledge of additional regional languages is a plus.
• Strong client-handling and coordination skills.
• Proficiency in Microsoft Excel and Google Sheets preferred.
• Previous experience in managing creative or post-production deliverables will be an added advantage.

Compensation and Benefits

• Competitive salary package commensurate with experience.
• Opportunities for growth and skill enhancement within the organization.

To apply, please copy-paste the link below in your browser, complete the Google Form, and upload your updated CV. (Kindly refrain from sending emails with attachments and CVs, as we have provided a dedicated form for CV submissions. Our HR portal is exclusively for addressing queries only.)

Apply here: https://forms.gle/1M99mvhYSpKB5nNv7

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person