Customer Relationship Manager

3 - 8 years

0 Lacs

Posted:8 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Company Details: It is for our client who is amongst the top 4 players in the field of Co living industry and is growing with its footprints in Chennai. The group has a strong pipeline of 19 plus properties coming-up at Bangalore, Hyderabad & Pune.

 

Job Location : Pune & Chennai

 

Role Overview:

Key Responsibilities:

  • Welcome and onboard new residents, ensuring a smooth check-in process

  • Act as the first point of contact for all resident queries, feedback, and concerns

  • Build strong relationships with residents and foster a friendly community environment

  • Coordinate housekeeping, maintenance, and other service requests

  • Support events and engagement activities to enhance resident experience

  • Ensure compliance with property policies and safety guidelines

  • Maintain accurate records of resident information and service interactions

  • Handling of Site Visits and conversion of sales.

Ideal Candidate:

  • Excellent communication and interpersonal skills

  • Friendly, approachable, and solution-oriented attitude

  • Prior experience in hospitality, co-living, or customer service field

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