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Customer Relationship Manager

Customer Relationship Manager

acsjob

0 years

0 Lacs

Cochin

Posted:1 day ago| Platform:

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Skills Required

support development technology salesforce contracts leadership communication management

Work Mode

On-site

Job Type

Full Time

Job Description

Job Overview As a Customer Relations Representative, you will play a crucial role in maintaining positive relationships with our clients and ensuring their satisfaction. You will be the primary point of contact for addressing customer inquiries and concerns. Responsibilities Communicate with customers to understand their needs and address any issues or questions Develop and maintain strong relationships with clients through regular contact Manage customer accounts and provide support as needed Assist in business development by identifying opportunities for growth within existing accounts Collaborate with the sales team to meet customer needs effectively Utilize technology sales tools such as Salesforce to track customer interactions Negotiate contracts and agreements with clients to ensure mutual satisfaction Skills Strong leadership abilities to guide customer interactions effectively Excellent communication skills to convey information clearly and professionally Experience in business development, account management, and sales Knowledge of market trends and dynamics to anticipate customer needs Proficiency in technology sales tools like Salesforce for efficient customer management Job Type: Full-time Pay: ₹20,000.00 - ₹50,000.00 per month Schedule: Day shift Language: English (Preferred) Work Location: In person

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