Customer Relationship Management Specialist

You will be taking on a full-time on-site role in Marmagao as a Customer Relationship Management Specialist. Your primary responsibility will be managing and analyzing customer interactions and data across the customer lifecycle to enhance business relationships with customers. Your daily tasks will involve maintaining the CRM system, recognizing sales opportunities, ensuring timely project delivery, and guaranteeing customer satisfaction. Additionally, you will collaborate closely with the sales and communication teams to devise and execute successful customer relationship strategies. To excel in this role, you should possess proficiency in Customer Relationship Management (CRM) tools and techniques. Strong analytical skills are essential for data analysis and strategy formulation. Excellent communication skills are required for both internal and external interactions. Prior experience in sales and business opportunity identification is a plus. Project management skills will be crucial for effectively delivering projects on time. You should also be adept at working collaboratively with cross-functional teams. While not mandatory, a Bachelor's degree in Business, Marketing, or a related field would be advantageous.,