Customer Relationship Management Specialist

Role Overview: You will be a full-time on-site Customer Relationship Management Specialist based in Chennai. Your primary responsibility will be to manage customer relationships through maintaining and updating CRM systems, ensuring the accuracy of customer data, and generating sales reports. Additionally, you will coordinate with the sales team, analyze customer needs, resolve customer issues, and enhance customer satisfaction. Key Responsibilities: - Maintain and update CRM systems - Ensure accuracy of customer data - Generate sales reports - Coordinate with the sales team - Analyze customer needs - Resolve customer issues - Enhance customer satisfaction Qualifications Required: - Strong Analytical Skills - Excellent Communication skills - Sales and Customer Relationship Management (CRM) experience - Project Management capabilities - Detail-oriented and highly organized - Familiarity with CRM software tools - Bachelor's degree in Business, Marketing, or related field - Experience in the real estate industry is a plus Role Overview: You will be a full-time on-site Customer Relationship Management Specialist based in Chennai. Your primary responsibility will be to manage customer relationships through maintaining and updating CRM systems, ensuring the accuracy of customer data, and generating sales reports. Additionally, you will coordinate with the sales team, analyze customer needs, resolve customer issues, and enhance customer satisfaction. Key Responsibilities: - Maintain and update CRM systems - Ensure accuracy of customer data - Generate sales reports - Coordinate with the sales team - Analyze customer needs - Resolve customer issues - Enhance customer satisfaction Qualifications Required: - Strong Analytical Skills - Excellent Communication skills - Sales and Customer Relationship Management (CRM) experience - Project Management capabilities - Detail-oriented and highly organized - Familiarity with CRM software tools - Bachelor's degree in Business, Marketing, or related field - Experience in the real estate industry is a plus