As a Customer Relationship Management Specialist at our company, you will play a crucial role in managing customer relationships. Your main responsibilities will include: - Maintaining and updating CRM systems to ensure accurate customer data - Generating sales reports to track performance and identify opportunities - Coordinating with the sales team to align strategies and improve customer interactions - Analyzing customer needs to provide tailored solutions and enhance customer satisfaction - Resolving any customer issues in a timely and effective manner To excel in this role, you should possess the following qualifications: - Strong analytical skills to interpret data and make informed decisions - Excellent communication skills to engage with customers and internal teams - Previous experience in sales and Customer Relationship Management (CRM) - Project management capabilities to handle multiple tasks and deadlines - Detail-oriented and highly organized approach to work - Familiarity with CRM software tools for efficient data management - A Bachelor's degree in Business, Marketing, or a related field While not mandatory, experience in the real estate industry would be considered a plus. We look forward to welcoming a dedicated individual like you to our team and working together to enhance our customer relationships and drive business growth.,
Role Overview: You will be a full-time on-site Customer Relationship Management Specialist based in Chennai. Your primary responsibility will be to manage customer relationships through maintaining and updating CRM systems, ensuring the accuracy of customer data, and generating sales reports. Additionally, you will coordinate with the sales team, analyze customer needs, resolve customer issues, and enhance customer satisfaction. Key Responsibilities: - Maintain and update CRM systems - Ensure accuracy of customer data - Generate sales reports - Coordinate with the sales team - Analyze customer needs - Resolve customer issues - Enhance customer satisfaction Qualifications Required: - Strong Analytical Skills - Excellent Communication skills - Sales and Customer Relationship Management (CRM) experience - Project Management capabilities - Detail-oriented and highly organized - Familiarity with CRM software tools - Bachelor's degree in Business, Marketing, or related field - Experience in the real estate industry is a plus Role Overview: You will be a full-time on-site Customer Relationship Management Specialist based in Chennai. Your primary responsibility will be to manage customer relationships through maintaining and updating CRM systems, ensuring the accuracy of customer data, and generating sales reports. Additionally, you will coordinate with the sales team, analyze customer needs, resolve customer issues, and enhance customer satisfaction. Key Responsibilities: - Maintain and update CRM systems - Ensure accuracy of customer data - Generate sales reports - Coordinate with the sales team - Analyze customer needs - Resolve customer issues - Enhance customer satisfaction Qualifications Required: - Strong Analytical Skills - Excellent Communication skills - Sales and Customer Relationship Management (CRM) experience - Project Management capabilities - Detail-oriented and highly organized - Familiarity with CRM software tools - Bachelor's degree in Business, Marketing, or related field - Experience in the real estate industry is a plus