Customer Relationship Management Manager

As a Customer Relationship Management Manager at M3M India, you will play a crucial role in managing customer relationships and ensuring their satisfaction. Your responsibilities will include analyzing customer data, developing and executing CRM strategies, market segmentation, sales management, and project oversight. You will need to effectively communicate with clients and internal teams to enhance customer engagement and optimize results. To excel in this role, you must possess strong analytical skills for data analysis and strategy development. Your communication skills should be top-notch to interact effectively with clients and internal stakeholders. Sales acumen is essential to drive customer engagement and satisfaction, while market segmentation expertise will help in targeted and personalized marketing efforts. Your project management skills will be vital for overseeing CRM initiatives and ensuring their timely delivery. Ideally, you should hold a Bachelor's degree in Business, Marketing, or a related field. Experience in the real estate industry would be advantageous. Proficiency in CRM software and tools is also necessary to succeed in this role. If you are looking for a challenging opportunity to contribute to the growth and success of a leading real estate developer and have the required qualifications and skills, we encourage you to apply for this exciting full-time hybrid role based in Gurugram, with the flexibility of some work-from-home arrangements.,