Customer Relationship Management Executive

About the Role

We are looking for adetail-oriented and tech-savvy individualto join our team as aCRM Executive. The role involves managing, processing, and analysing data using multiple digital tools and platforms. The ideal candidate should be comfortable working with both structured and unstructured data, automating repetitive tasks, and supporting content workflows through research and tagging.

Key Responsibilities:

• Manage and update data across platforms, spreadsheets, and CRMs.
• Work with

  CSV files, APIs, and OCR tools

  to extract and organize data efficiently.
• Perform

  data entry, research, uploading, and tagging

  across various systems.
• Use

  ChatGPT (AI tools)

  effectively for prompt-based tasks, translations, summaries, and automation support.
• Prepare and maintain reports using

  MS Office (Excel, Word, PowerPoint)

  and

  Markdown

  formatting.
• Conduct basic calculations and validations using

  basic mathematics

  for data consistency.
• Handle

  HTML-formatted content

  for uploads and web-based editing.
• Translate content using online

  translation tools

  (multi-language familiarity is a plus).
• Collaborate with internal teams to improve automation and workflow efficiency.

Skills & Tools Required:

• CRM Management

  (data entry, updates, and tracking)

• API handling

  (using integrations or automation tools like Zapier, Make, etc.)

• OCR tools

  (extracting text from PDFs and images)

• MS Office Suite

  (Excel, Word, PowerPoint)

• ChatGPT & AI tools

  (prompt writing, text processing, translation)

• Basic Maths & Data Validation

• HTML / Markdown

  (basic formatting knowledge)

• CSV handling & Data Upload

• Tagging, Categorization, and Data Labeling

• Online Translation Tools

  (Google Translate, DeepL, etc.)

Qualifications:

• Bachelor's degree in any discipline (Technical or Analytical background preferred).
• Strong attention to detail and accuracy.
• Comfortable working in a fast-paced, tech-driven environment.