Customer Relationship Management Executive

As a Customer Relationship Management Executive at our company, your role will involve building and nurturing long-term client relationships, providing excellent customer service, and collaborating with the sales team to meet customer needs. If you are passionate about client engagement and eager to grow with an innovative company, this opportunity is perfect for you. **Key Responsibilities:** - Build & Maintain Relationships: Cultivate long-term client relationships to enhance loyalty and satisfaction. - Customer Inquiries & Issue Resolution: Address customer inquiries promptly and resolve issues with a customer-first approach. - Professional Communication: Ensure polite and professional communication in every interaction to leave a positive impact. - Collaborate with Sales Team: Work closely with the sales team to guarantee customer requirements are fully met. - Product & Service Updates: Keep clients informed about new products and services regularly. - Analyze Feedback: Gather and analyze customer feedback to identify areas for improvement and provide valuable insights. - Track Customer Trends: Monitor customer data and trends to improve service continuously. - Problem-Solving: Utilize interpersonal and problems-solving skills to enhance customer experiences. **Qualifications Required:** - Languages: Fluent in Hindi and English with strong communication skills. - Technical Skills: Proficiency in MS Office (Word, Excel) and Google Sheets. - Experience: Minimum of 2 years in customer relationship management. If you join our team, you can expect to be part of a dynamic work environment where your contributions are valued. You will have opportunities for professional growth and advancement in a collaborative and innovative setting. Please note that female candidates are preferred as part of our diversity-driven team. Kindly let me know if you need any further information.,