11022 Customer Relationship Jobs - Page 20

Job Profile - Customer Support Executive Job Description: We are looking to add proactive Customer Support Executives to oversee daily operations, ensure smooth deliveries, and manage brand accounts. You'll track performance, resolve operational issues in real time, improve processes, and maintain strong stakeholder relationships. Key Responsibilities: Monitor SLAs, delivery performance & client satisfaction Resolve operational issues through coordination with internal teams Build and manage client relationships with regular updates Identify process gaps and drive efficiency Prepare reports and insights for internal and client reviews Qualifications - Under Graduate/ Masters 0-2 years of exp...

Key Responsibilities Developing and managing client portfolios. Analyzing customer data to improve customer experience. Holding product demonstrations for customers & improving onboarding processes. Mediating between clients and the organization to achieve end goals. Handling and resolving customer requests and complaints. Minimizing customer churn to increase customer retention. About Company: Infosec Ventures offers organizations that are serious about their security, a unique combination of expertise and strategic approach necessary to deliver exceptional information security solutions We provide complete infrastructure security solutions for commercial and government clients of all sizes...

Bachelors degree in business or related field. Experience in planning and implementing sales strategies. Experience in customer relationship management. Experience managing and directing a sales team. Excellent written and verbal communication skills.

Responsibilities: Meet sales targets through effective communication & presentation skills Maintain customer relationships with interpersonal skills Manage textile products with knowledge Close deals by selling benefits

We are hiring a Customer Relationship Manager to join our Jaipur (Malviya Nagar) team. The ideal candidate will have 25 years of experience in Customer Relationship Management, Account Management, or Customer Success roles. Responsibilities include managing and nurturing long-term client relationships, improving retention, resolving client issues, and driving upsell and cross-sell opportunities. The candidate must have strong communication and problem-solving skills, be comfortable using CRM tools and Excel, and work well with cross-functional teams. Experience in B2B/B2C environments and fluency in Hindi and English are essential

We are hiring a Customer Relationship Manager to join our Jaipur (Malviya Nagar) team. The ideal candidate will have 25 years of experience in Customer Relationship Management, Account Management, or Customer Success roles. Responsibilities include managing and nurturing long-term client relationships, improving retention, resolving client issues, and driving upsell and cross-sell opportunities. The candidate must have strong communication and problem-solving skills, be comfortable using CRM tools and Excel, and work well with cross-functional teams. Experience in B2B/B2C environments and fluency in Hindi and English are essential

Client Relationship Management: Develop and maintain strong, long-lasting relationships with clients by understanding their goals, business needs, and pain points. Act as the primary point of contact for key clients, managing their expectations and ensuring high levels of satisfaction. Regularly meet with clients to review their needs, progress, and any issues, ensuring continuous engagement. Business Development: Identify opportunities to cross-sell and upsell products/services to existing clients. Collaborate with sales teams to identify new business prospects and generate new leads. Prepare and present proposals and business strategies tailored to each clients needs. Customer Service Exce...

Hi, Greetings from Gati Express & Supply Chain PVT LTD. We are Hiring Customer Service Executive at Thane location. Role Purpose The purpose of the role is to take care of the customer issues at EDC, assigned to take care of the specific customers and role is to ensure their smooth working, handling escalations in order to work & fulfill the aim of customers satisfaction to customer delight. Key Deliverables * Handling all escalations and pending cases if any and resolving all of them immediately. * Ensuring perfect pro action of each customer service agent. * Regular interaction & perfect relationship with the customers to retain them for a longer duration. * Daily/ Monthly MIS control & mo...

Job/Position Overview: As a Customer Success Executive at Kennect, you will play a pivotal role in ensuring the overall satisfaction and success of our clients. You will be the primary point of contact for our customers, working closely with them to understand their needs, address concerns, and drive the adoption of our product. Your engagement with the customers will begin shortly after handover from the Implementation team. Key Responsibilities: Relationship Management - Serve as the main point of contact for customers post go-live, building and maintaining strong relationships. Continuously engage with customers to understand their evolving needs and challenges. Act as customers voice for...

Hiring Rupeek is looking to onboard interns for the position of Relationship Trainee, with a clear roadmap for conversion into full-time role based on performance. Position Details : Designation( Internship) : Relationship Traine. Tenure : 3 to 6 Months. Stipend : 12.5K per month Working Days : 6 Days Post Internship Conversion: Based on performance evaluation Roles & Responsibilities Reaching out to prospective customers for gold loan sales. Business Development and Lead Generation. Sales & Marketing of Ru-peek's products through structured outreach. Building and maintaining strong customer relationships.Role & responsibilities

We are looking for a highly skilled and experienced Medical Receptionist / CRM to join our team at Skinfinity Derma Clinic. The ideal candidate will have 2-5 years of experience in the medical field, preferably in a dermatology or skincare clinic. Roles and Responsibility Manage front desk operations, including answering phone calls and responding to emails. Coordinate appointments, schedule treatments, and maintain patient records. Develop and implement effective customer relationship management strategies. Provide exceptional patient care, addressing concerns and queries professionally. Collaborate with healthcare professionals to ensure seamless communication and coordination. Maintain ac...

Skills required Answering client correspondences through email, social media, and by phone. Relaying extensive product information to customers. Providing customers with clear instructions to resolve issues. Rerouting customer calls to other departments when advanced solutions are needed.

1. Handling customer inquiries, complaints, and concerns by providing solutions, resolving issues, and ensuring a positive customer experience through effective communication across various channels like phone, email, and chat. 2. Also building strong customer relationships; key responsibilities include problem-solving, processing orders, and adhering to established customer.

As a Sales Executive, you will play a key role in our growth by engaging with customers, understanding their needs, and efficiently processing orders. You will be the face of Gemtree, building and nurturing strong client relationships with reliability, honesty, and professionalism. Your role will also involve managing the entire order process to ensure smooth fulfillment, while closely collaborating with our end-to-end supply chain team to exceed customer demands. Key Responsibilities: Interact with customers, understand their requirements, and process orders Build and maintain strong customer relationships Demonstrate reliability, honesty, and professionalism in all interactions Utilize you...

Build customer relationships with Existing Members. Manage customer communication - Oral / Written. Resolve customer issues within the TAT. Improve customer care by giving better service to the members. Expand customer base by pitching Upgradation to Members and increase in revenue. Skills required - Communication Oral / Written, Customer service, Problem-Solving, Negotiation, Time management, Computer, Target Oriented. Reporting To - Branch Manager/ Regional Manager. Candidate Profile required Education Graduate / Post Graduate from renowned university Years of Experience Minimum two years in CRM Location-Bengaluru,Chennai,Ahmedabad,Kochi,Lucknow,Mumbai,Chandigarh,Jaipur

Leads and manages all day-to-day activities related to the Hotel sales function with a focus on building long-term, value-based customer relationships that enable the achievement of Organisations objectives. Works with the management team to create and implement a sales plan addressing revenue, customers and the market for the segment Hotel Business strategies, Planning, evaluating, implementing, and continuously improving all aspects of Hotel sales functions, and processes and recognising potential opportunities. Work closely with Revenue Manager to ensure proposed rate negotiations meet the financial needs of its Resorts. Maximise all Revenue opportunities to Achieve stretched monthly & an...

Customer Care Executive To keep our brand promise of exceptional products and service, we are looking for a Customer Care Executive who can grow into the role of setting up and managing our Customer Care Service - to manage customer requests and order enquiries - online and at our Phygital Stores. Roles & Responsibilities * Setup Customer Care by working with IT department to integrate all Customer Request channels (online, phone, WhatsApp, Social Media, etc.) * Manage daily Customer Care & Sales Enquiry requests by working with Logistics & Sales Teams * Achieve high ratings of Customer Service * Manage Customer Care and Store upkeep at our Mundhwa Store

1) Address Personal Banking, Business Banking, Wealth & Insurance needs of HNI clients. 2) Achieve the Targets set in terms of product mix. 3) 360 degree coverage of client needs across his personal & business banking/financial needs. 4) Relationship Management profile involving acquiring, growing and deepening HNI customer relationships through effective relationship management. 5) Focusing on the analysis and satisfaction of HNI Customers financial, banking, investment and business needs and objectives. 6) Provide professional customer service to achieve a high percentage of customer wallet share and satisfaction leading to client retention and growth. 7) Manage the portfolio to de-risk ag...

1) Address Personal Banking, Business Banking, Wealth & Insurance needs of HNI clients. 2) Achieve the Targets set in terms of product mix. 3) 360 degree coverage of client needs across his personal & business banking/financial needs. 4) Relationship Management profile involving acquiring, growing and deepening HNI customer relationships through effective relationship management. 5) Focusing on the analysis and satisfaction of HNI Customers financial, banking, investment and business needs and objectives. 6) Provide professional customer service to achieve a high percentage of customer wallet share and satisfaction leading to client retention and growth. 7) Manage the portfolio to de-risk ag...

1) Team Building, Engagement & Development: a) To build a Sales Driven proactive team and enhance their capabilities by regularly imparting relevant knowledge and skills required for the FPDs to achieve their goals efficiently. b) Meeting the Competition Teams and doing Competition Talent Mapping. c) Engaging the FPDs and keeping them. 2) To ensure effective risk management & policy adherence 3) To ensure customer management & engagement: a) To plan and execute local area programs and referrals programs b) To focus on retention of customers, higher revenue generation and referral activities. c) To continuously scan the local market penetration & competitive offerings & report on emerging tre...

John's the Languagesweek-offsa a Customer Support Executive - Domestic process Job Description Providing accurate information about products or services and guiding customers in making informed decisions. Resolving customer issues and concerns efficiently, ensuring high customer satisfaction. Maintaining a deep understanding of our products, services, and policies to address customer concerns effectively. Responding to customer inquiries accurately and on time, through various channels, including phone, email, and chat. Escalating complex issues to higher authorities when necessary and following up on resolutions. Maintaining detailed and accurate records of customer interactions and inquiri...

1) Team Building, Engagement & Development: a) To build a Sales Driven proactive team and enhance their capabilities by regularly imparting relevant knowledge and skills required for the FPDs to achieve their goals efficiently. b) Meeting the Competition Teams and doing Competition Talent Mapping. c) Engaging the FPDs and keeping them. 2) To ensure effective risk management & policy adherence 3) To ensure customer management & engagement: a) To plan and execute local area programs and referrals programs b) To focus on retention of customers, higher revenue generation and referral activities. c) To continuously scan the local market penetration & competitive offerings & report on emerging tre...

1) Address Personal Banking, Business Banking, Wealth & Insurance needs of HNI clients. 2) Achieve the Targets set in terms of product mix. 3) 360 degree coverage of client needs across his personal & business banking/financial needs. 4) Relationship Management profile involving acquiring, growing and deepening HNI customer relationships through effective relationship management. 5) Focusing on the analysis and satisfaction of HNI Customers financial, banking, investment and business needs and objectives. 6) Provide professional customer service to achieve a high percentage of customer wallet share and satisfaction leading to client retention and growth. 7) Manage the portfolio to de-risk ag...

Job Title: Customer Service Executive International BPO (Work From Office) Location: Thane & Malad (WFO) Salary: ?17,000 ?30,000 per month Shifts: Rotational 9-hour window shifts US: 5:30 PM 9:30 AM UK: 10:30 AM 4:30 AM Australian: 3:00 AM 3:00 PM Week Offs: Rotational 2 Week Offs Joining: Immediate Joiners Preferred About the Role We are looking for enthusiastic and energetic Customer Service Executives to join our International BPO team. This role is ideal for freshers with excellent communication skills who want to build a career in the global customer service industry. Key Responsibilities Handle inbound and outbound international voice calls. Assist US, UK, and Australian customers with...

-Hiring for HSBC Outbound Process Prior Experience : HSC with 6 months experience Shift timing: 9.30am to 6.30pm* Sunday fix off Category B+ CTC : 20500 CTC In hand: 16000 Category A CTC : 24270 Inhand: 19000 Required Candidate profile Qualification: Minimum HSC Location: Malad Apply now by calling or sending your CV on WhatsApp. HR Vaibhavi – 77964269751 Perks and benefits Career Growth Opportunity !