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Vaibhav Plasto Printing & Packaging
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Customer Relationship Executive

Customer Relationship Executive

Vaibhav Plasto Printing & Packaging

3 - 8 years

3 - 5 Lacs

Nagpur

Posted:1 day ago| Platform:

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Skills Required

Follow Ups Communication Skills Client Coordination Convincing Ability Problem Solving Email drafting Marketing Activities Excel Data Management Strong Communication Skills Quotation

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Maintain and strengthen relationships with existing and prospective customers. Draft professional emails for communication with clients and internal teams. Prepare accurate and timely quotations as per customer requirements. Coordinate with the sales and technical teams to provide solutions to clients. Perform marketing data analysis to support decision-making and improve customer engagement. Handle customer queries and resolve issues promptly. Assist in maintaining customer databases and records. Support marketing campaigns and promotional activities. Skills Required: Proficiency in email drafting with good written communication. Ability to prepare quotations accurately. Marketing analysis and reporting skills (basic knowledge of Excel / CRM tools preferred). Strong interpersonal and client-handling abilities. Detail-oriented and organized in documentation and reporting. Basic knowledge of sales processes will be an advantage. Qualifications: Graduate in Commerce / Business / Marketing or related field. Experience: 3-5 years in a similar role preferred.

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Customer Relationship Executive