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Jobs in Cuttack, Orissa
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MOHARANA ENTERPRISES
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Customer Relationship Executive

Customer Relationship Executive

MOHARANA ENTERPRISES

0 years

|

1 - 0 Lacs

Cuttack, Orissa

Posted:23 hours ago| Platform: SimplyHired logo

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Skills Required

Customer service English 12th Pass Bachelor's degree Front desk Computer skills In-person Communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Job Descriptions:

The Customer Relationship Executive is responsible for building strong relationships with customers, handling their queries, providing product/service information, and ensuring customer satisfaction to support retention and growth.

Key Responsibilities:

Communicate with customers via phone, email, or in-person.
Understand customer needs and provide appropriate solutions.
Handle customer inquiries, complaints, and follow-up to ensure resolution.
Maintain records of customer interactions and transactions.
Develop strong relationships with customers to build loyalty and trust.
Assist in promoting new products or services.
Coordinate with internal teams to resolve customer issues quickly.
Ensure customer satisfaction and report feedback to improve services.
Maintain updated knowledge of company products/services.
Meet assigned targets related to customer handling or sales.

Requirements:

Minimum Qualification: 10+2 or Graduation (Any Stream).
Good communication skills in Odia, Hindi.
Basic computer knowledge.
Team-oriented, target-driven, and customer-focused environment.

Job Type: Full-time

Pay: ₹15,716.38 - ₹19,091.31 per month

Schedule:

Day shift

Supplemental Pay:

Yearly bonus

Language:

odia (Required)

Work Location: In person

More Jobs at MOHARANA ENTERPRISES

Customer Relationship Executive

Cuttack, Orissa

Experience: Not specified

INR 1 - 0 Lacs

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MOHARANA ENTERPRISES

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