This is a full-time on-site role for a Customer Relations Manager. The position is located in Sahibzada Ajit Singh Nagar. Daily tasks will include managing and maintaining customer relationships, addressing customer inquiries and complaints, developing and implementing customer service policies, and ensuring customer satisfaction. The Customer Relations Manager will be expected to collaborate with various departments to improve customer experiences and achieve optimal service delivery.

Qualifications

Customer service and relationship management skills
Excellent communication and interpersonal skills
Strong problem-solving and conflict resolution skills
Experience in developing and implementing customer service policies
Ability to work collaboratively with cross-functional teams
Proficiency in CRM software and tools
Bachelor's degree in Business Administration, Marketing, or a related field
Prior experience in a customer relations or similar role is preferred

More Jobs at The CKS Wise Invest

Customer Relations Manager

Sahibzada Ajit Singh Nagar, Punjab, India

Experience: Not specified

Salary: Not disclosed

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Customer Relations Manager