Customer Relations Manager

Job Description CSB Bank Limited, a renowned full-service bank established in 1920 and headquartered in Thrissur, Kerala, is looking for a Customer Relations Manager to join their team in Kochi. As a Customer Relations Manager, your primary responsibility will be to manage and enhance customer relationships, address customer inquiries and complaints, provide support, and ensure customer satisfaction on a day-to-day basis. Key Responsibilities - Manage and enhance customer relationships - Address customer inquiries and complaints effectively - Provide support to customers in a timely and efficient manner - Ensure high levels of customer satisfaction on a consistent basis Qualifications - Possess excellent interpersonal and communication skills - Demonstrate strong problem-solving and conflict resolution abilities - Exhibit a customer service orientation with a customer-centric approach - Capable of multitasking and working effectively under pressure - Previous experience in banking or financial services would be advantageous - Hold a Bachelor's degree in Business Administration, Finance, or a related field Please feel free to reach out at 8075379093 for any further inquiries or to express your interest in this exciting opportunity.,