Customer Quality Manager

Devgiri Forgings Private Limited, Waluj, Ch. Sambhajinagar

10 - 15 years

8 - 16 Lacs

aurangabad

Posted:1 week ago| Platform:

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Skills Required

gd t communication skills problem solving 7qc

Work Mode

Work from Office

Job Type

Full Time

Job Description

As a Customer Quality Representative, core responsibility is to deliver exceptional service to our valued customers. This involves maintaining strong relationships with customers, addressing incidents & complaints promptly and efficiently, and ensuring customers are informed about our actions & improvements.

Main Responsibilities

Respond promptly and courteously to customer via phone, email, and chat.
Resolve customer complaints and issues with effective & sustainable actions
Maintain good records & communications with customer.
Visit frequently to our all customer.
Collaborate with cross-functional teams to meet customer needs.
Continuously enhance customer service with skills and knowledge & capabilities.
Perform other duties as assigned.

Candidates with experience in gear manufacturing industry, forging and machining components and looking for long term association will be preferred.

More Jobs at Devgiri Forgings Private Limited, Waluj, Ch. Sambhajinagar

Customer Quality Manager

aurangabad

10.0 - 15.0 yrs

INR 8 - 16 Lacs

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Devgiri Forgings Private Limited, Waluj, Ch. Sambhajinagar

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Customer Quality Manager