Customer Onboarding

Job Description

Job Summary: We , Navia Markets Limited , are looking for a dynamic and customer-focused Customer Onboarding Executive to join our team. The ideal candidate will be responsible for converting leads into active customers, onboarding them onto our trading platform, and providing continuous support across various communication channels. Key Responsibilities: Convert leads into active and engaged customers. Onboard clients onto our trading platform and ensure they are well-acquainted with its features and usage. Provide proactive support through WhatsApp, phone calls, emails, and other channels. Maintain a professional and long-term relationship with customers to ensure satisfaction and retention. Achieve monthly conversion and support targets consistently. Coordinate with internal teams to resolve customer queries effectively. Qualifications: Bachelor’s degree in B.Com, BBA, or related field. Strong Interest in sales and customer relationship management. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Read , Write and Speak Hindi Benefits: Attractive performance-based incentives. Provident Fund (PF) and Gratuity. Supportive and growth-focused work environment. Show more Show less