Role Overview : As a Senior Executive Premium Customer Experience (Relationship manager) , you will be at the forefront of client engagement and revenue generation. Your primary objective is to drive revenue growth by building and deepening strong relationships with premium clients. This includes daily interaction, providing strategic market insights, timely execution of orders, and delivering an exceptional customer experience. Key Responsibilities 1. Client Engagement & Revenue Generation Maintain daily interactions with assigned (mapped) clients to nurture long-term relationships. Share insightful research reports from reputed research houses to support client decision-making. Ensure timely and accurate order placement, backed by pre-order confirmations. Proactively identify and onboard new Relationship clients to grow the client base and meet revenue targets. 2. Customer Service Excellence Respond promptly to client queries and communications, ensuring adherence to defined Service Level Agreements (SLAs). Deliver high-touch service to achieve top-tier client satisfaction and relationship scores. Troubleshoot and resolve client issues swiftly, acting as a trusted advisor and first point of contact. Qualifications & Skills Education: Bachelor's degree in Finance, Business Administration, or related field. Experience: Proven experience in client relationship management, preferably within the financial services industry. Financial Acumen: Strong understanding of financial products, markets, and investment strategies. Communication: Excellent verbal and written communication skills; ability to convey complex information clearly. Client-centric Mindset: Passion for delivering high-quality service and building meaningful client relationships. Tech-savvy: Comfortable using dealing terminals and order placement systems. Adaptability: Ability to thrive in a fast-paced, target-driven environment. Problem-Solving: Strong decision-making skills with a proactive and solution-oriented approach. Why Join Us? Work with a high-performing, client-focused team. Exposure to premium clientele and diverse financial markets. Continuous learning and professional development opportunities. A dynamic work culture that values innovation, ownership, and results.
Job Title: Customer Onboarding Executive (Sales support and Client relations) Location: Chennai Department: Customer Onboarding No of Vacancies : 1 Employment Type: Full-time Shift : 9am-6pm ( 6 days a week) Job Summary: We , Navia Markets Limited , are looking for a dynamic and customer-focused Customer Onboarding Executive to join our team. The ideal candidate will be responsible for converting leads into active customers, onboarding them onto our trading platform, and providing continuous support across various communication channels. Key Responsibilities: Convert leads into active and engaged customers. Onboard clients onto our trading platform and ensure they are well-acquainted with its features and usage. Provide proactive support through WhatsApp, phone calls, emails, and other channels. Maintain a professional and long-term relationship with customers to ensure satisfaction and retention. Achieve monthly conversion and support targets consistently. Coordinate with internal teams to resolve customer queries effectively. Qualifications: Bachelors degree in B.Com, BBA, or related field. Strong Interest in sales and customer relationship management. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Benefits: Attractive performance-based incentives. Provident Fund (PF) and Gratuity. Supportive and growth-focused work environment.
Job Title: Customer Onboarding Executive (Sales support and Client relations) Location: Chennai Department: Customer Onboarding No of Vacancies :2 Employment Type: Full-time Shift : 9am-6pm ( 6 days a week) Weekly off - Rotational Link to apply : https://naviamarkets.keka.com/careers/jobdetails/79640 Job Summary: We , Navia Markets Limited , are looking for a dynamic and customer-focused Customer Onboarding Executive to join our team. The ideal candidate will be responsible for converting leads into active customers, onboarding them onto our trading platform, and providing continuous support across various communication channels. Key Responsibilities: Convert leads into active and engaged customers. Onboard clients onto our trading platform and ensure they are well-acquainted with its features and usage. Provide proactive support through WhatsApp, phone calls, emails, and other channels. Maintain a professional and long-term relationship with customers to ensure satisfaction and retention. Achieve monthly conversion and support targets consistently. Coordinate with internal teams to resolve customer queries effectively. Qualifications: Bachelors degree in B.Com, BBA, or related field. Strong Interest in sales and customer relationship management. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Benefits: Attractive performance-based incentives. Provident Fund (PF) and Gratuity. Supportive and growth-focused work environment.
Job Summary: We , Navia Markets Limited , are looking for a dynamic and customer-focused Customer Onboarding Executive to join our team. The ideal candidate will be responsible for converting leads into active customers, onboarding them onto our trading platform, and providing continuous support across various communication channels. Key Responsibilities: Convert leads into active and engaged customers. Onboard clients onto our trading platform and ensure they are well-acquainted with its features and usage. Provide proactive support through WhatsApp, phone calls, emails, and other channels. Maintain a professional and long-term relationship with customers to ensure satisfaction and retention. Achieve monthly conversion and support targets consistently. Coordinate with internal teams to resolve customer queries effectively. Qualifications: Bachelor’s degree in B.Com, BBA, or related field. Strong Interest in sales and customer relationship management. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Read , Write and Speak Hindi Benefits: Attractive performance-based incentives. Provident Fund (PF) and Gratuity. Supportive and growth-focused work environment. Show more Show less
Job Title: Executive Finance Location: Chennai Experience: 1- 2 years Education: B.Com / BBA / Bachelors in Finance or Accounting Shift : Rotational basis ( 6 am - 4pm / 12pm-9pm )- Male candidates are preferred. Job Summary: We are hiring a detail-oriented and motivated Finance Executive to join our Finance Department at Navia Markets Limited . The role involves handling client transactions, bank reconciliations, fund allocations, and ensuring regulatory compliance. Key Responsibilities: Client Transactions: Process client receipts, payments, and trade settlements accurately. Verify and record transactions in compliance with SEBI guidelines. Bank Reconciliation (BRS): Prepare and maintain regular BRS. Investigate and resolve discrepancies between bank and internal records. Fund Allocation: Allocate client and proprietary funds on stock exchange platforms. Ensure all allocations follow exchange rules and client instructions. Financial Reporting & Tax: Assist in preparing balance sheets, income and cash flow statements. Support GST/TDS remittances and tax filing. Compliance & Documentation: Stay updated with SEBI/regulatory norms. Maintain accurate documentation for audits and inspections. Team Coordination: Work closely with trading, compliance, and operations teams. Assist during audits and regulatory reviews. Skills & Qualifications: Bachelors degree in Finance, Accounting, or related field Strong grasp of accounting principles Proficiency in MS Excel (v lookup, pivot preferred) Excellent attention to detail and communication skills Should be ready to work in shift basis Apply Now if you are looking to build a career in finance and stock broking with hands-on exposure to core financial operations.
Job Title: Freelance Video Presenter Location: Nungambakkam, Chennai. Job Objective: We are looking for a creative Freelance Video Presenter to transform existing content into engaging formats like videos, infographics, and social media posts. Fresh graduates with a background in Visual Communication (VISCOM) and strong presentation and design skills are encouraged to apply. Key Responsibilities: Repurpose content into creative formats like videos, infographics, and posts. Anchor engaging videos aligned with brand messaging. Optimize content for multiple platforms (Instagram, LinkedIn, etc.). Skills & Qualifications: Excellent presentation and communication skills, who can anchor in videos and write scripts for videos. Script writing. Fresh/Experienced graduates in Visual Communication or related fields preferred. Creative mindset and eagerness to learn. Why Join Navia? Be part of a growing company that values innovation and creativity. Gain hands-on experience in a tech-driven industry.
Job Title: Sales Executive Company: Navia Markets Limited Location: Nungambakkam, Chennai Employment Type: Full-Time Experience Level: Mid-Level Industry: Finance / Fintech / Broking Company Overview Navia Markets Limited is a leading financial services provider based in Chennai, offering a comprehensive suite of investment solutions including equity broking, mutual funds, and more. With a strong digital footprint and a client-first approach, Navia is committed to leveraging innovative marketing strategies to grow its customer base and enhance user experience. Job Summary We are seeking a dynamic and driven Sales Executive to join our performance marketing team , focusing on Click to WhatsApp Ads Campaigns . This role involves converting inbound leads into active clients by engaging them over WhatsApp and phone, assisting them with information about our financial services, and guiding them through the onboarding journey. Key Responsibilities Respond promptly to inbound leads generated via Click to WhatsApp Facebook Ads. Communicate with clients through WhatsApp and phone calls to guide them to open a demat account with Navia. Understand customer needs and assist them through the onboarding process. Maintain accurate records of interactions, leads, and follow-ups in the CRM system. Consistently meet or exceed monthly sales targets and KPIs. Deliver exceptional customer service throughout the sales funnel. Share feedback with the marketing team to enhance lead quality and campaign performance. Stay updated on industry trends, financial products, and competitors. Required Skills & Qualifications Bachelors degree in Business, Marketing, Finance, or a related field. Minimum 2 years of experience in telesales/chat-based sales, ideally in finance, fintech, insurance, or loan sectors. Fluency in English, Tamil, and Hindi both spoken and written. Strong persuasion, negotiation, and sales-closing skills. Proficient with WhatsApp Business, CRM platforms, and digital communication tools. Self-motivated with the ability to prioritize tasks and meet deadlines in a fast-paced environment. Excellent interpersonal and customer engagement skills. Preferred Qualifications Experience handling leads from digital marketing platforms (e.g., Meta, Google). Background in selling financial products such as personal loans, credit cards, or insurance. Familiarity with performance marketing campaigns and lead qualification processes. Contact person -Ameen (HR)
Company Overview Navia Markets Limited is a leading financial services provider based in Chennai, offering a comprehensive suite of investment solutions including equity broking, mutual funds, and more. With a strong digital footprint and a client-first approach, Navia is committed to leveraging innovative marketing strategies to grow its customer base and enhance user experience. Job Summary We are seeking a dynamic and driven Sales Executive to join our performance marketing team , focusing on Click to WhatsApp Ads Campaigns . This role involves converting inbound leads into active clients by engaging them over WhatsApp and phone, assisting them with information about our financial services, and guiding them through the onboarding journey. Key Responsibilities Respond promptly to inbound leads generated via Click to WhatsApp Facebook Ads. Communicate with clients through WhatsApp and phone calls to guide them to open a demat account with Navia. Understand customer needs and assist them through the onboarding process. Maintain accurate records of interactions, leads, and follow-ups in the CRM system. Consistently meet or exceed monthly sales targets and KPIs. Deliver exceptional customer service throughout the sales funnel. Share feedback with the marketing team to enhance lead quality and campaign performance. Stay updated on industry trends, financial products, and competitors. Required Skills & Qualifications Bachelor’s degree in Business, Marketing, Finance, or a related field. Minimum 2 years of experience in telesales/chat-based sales, ideally in finance, fintech, insurance, or loan sectors. Fluency in English, Tamil, and Hindi – both spoken and written. Strong persuasion, negotiation, and sales-closing skills. Proficient with WhatsApp Business, CRM platforms, and digital communication tools. Self-motivated with the ability to prioritize tasks and meet deadlines in a fast-paced environment. Excellent interpersonal and customer engagement skills. Preferred Qualifications Experience handling leads from digital marketing platforms (e.g., Meta, Google). Background in selling financial products such as personal loans, credit cards, or insurance. Familiarity with performance marketing campaigns and lead qualification processes. Compensation Competitive base salary with attractive performance-based incentives .
Company Overview Navia Markets Limited is a leading financial services provider based in Chennai, offering a comprehensive suite of investment solutions including equity broking, mutual funds, and more. With a strong digital footprint and a client-first approach, Navia is committed to leveraging innovative marketing strategies to grow its customer base and enhance user experience. Job Summary We are seeking a dynamic and driven Sales Executive to join our performance marketing team , focusing on Click to WhatsApp Ads Campaigns . This role involves converting inbound leads into active clients by engaging them over WhatsApp and phone, assisting them with information about our financial services, and guiding them through the onboarding journey. Key Responsibilities Respond promptly to inbound leads generated via Click to WhatsApp Facebook Ads. Communicate with clients through WhatsApp and phone calls to guide them to open a demat account with Navia. Understand customer needs and assist them through the onboarding process. Maintain accurate records of interactions, leads, and follow-ups in the CRM system. Consistently meet or exceed monthly sales targets and KPIs. Deliver exceptional customer service throughout the sales funnel. Share feedback with the marketing team to enhance lead quality and campaign performance. Stay updated on industry trends, financial products, and competitors. Required Skills & Qualifications Bachelors degree in Business, Marketing, Finance, or a related field. Minimum 2 years of experience in telesales/chat-based sales, ideally in finance, fintech, insurance, or loan sectors. Fluency in English, Tamil, and Hindi both spoken and written. Strong persuasion, negotiation, and sales-closing skills. Proficient with WhatsApp Business, CRM platforms, and digital communication tools. Self-motivated with the ability to prioritize tasks and meet deadlines in a fast-paced environment. Excellent interpersonal and customer engagement skills. Preferred Qualifications Experience handling leads from digital marketing platforms (e.g., Meta, Google). Background in selling financial products such as personal loans, credit cards, or insurance. Familiarity with performance marketing campaigns and lead qualification processes. Compensation Competitive base salary with attractive performance-based incentives . Show more Show less
Company Overview Navia Markets Limited is a leading financial services provider based in Chennai, offering a comprehensive suite of investment solutions including equity broking, mutual funds, and more. With a strong digital footprint and a client-first approach, Navia is committed to leveraging innovative marketing strategies to grow its customer base and enhance user experience. Job Summary We are seeking a dynamic and driven Sales Executive to join our performance marketing team , focusing on Click to WhatsApp Ads Campaigns . This role involves converting inbound leads into active clients by engaging them over WhatsApp and phone, assisting them with information about our financial services, and guiding them through the onboarding journey. Key Responsibilities Respond promptly to inbound leads generated via Click to WhatsApp Facebook Ads. Communicate with clients through WhatsApp and phone calls to guide them to open a demat account with Navia. Understand customer needs and assist them through the onboarding process. Maintain accurate records of interactions, leads, and follow-ups in the CRM system. Consistently meet or exceed monthly sales targets and KPIs. Deliver exceptional customer service throughout the sales funnel. Share feedback with the marketing team to enhance lead quality and campaign performance. Stay updated on industry trends, financial products, and competitors. Required Skills & Qualifications Bachelors degree in Business, Marketing, Finance, or a related field. Minimum 2 years of experience in telesales/chat-based sales, ideally in finance, fintech, insurance, or loan sectors. Fluency in English, Tamil, and Hindi – both spoken and written. Strong persuasion, negotiation, and sales-closing skills. Proficient with WhatsApp Business, CRM platforms, and digital communication tools. Self-motivated with the ability to prioritize tasks and meet deadlines in a fast-paced environment. Excellent interpersonal and customer engagement skills. Preferred Qualifications Experience handling leads from digital marketing platforms (e.g., Meta, Google). Background in selling financial products such as personal loans, credit cards, or insurance. Familiarity with performance marketing campaigns and lead qualification processes. Compensation Competitive base salary with attractive performance-based incentives .
Job Title: Corporate Social Responsibility Executive About the Company Navia Markets Limited is committed to creating a positive social impact alongside its business success. With our new initiative Navia Cares , we aim to bring smiles, support, and empowerment to those in need from orphanages and persons with disabilities to underprivileged children and elderly homes. Job Summary We are seeking a passionate and proactive Community Outreach & CSR Coordinator to lead our Navia Cares program. The role involves identifying and connecting with deserving individuals or organizations, managing the shortlisting process, delivering essential items, and capturing their stories. This is a rewarding opportunity for someone who truly believes in helping others and building brand goodwill through impactful community work. Key Responsibilities Reach out to communities, orphanages, disability support groups, schools, and elderly homes to promote the Navia Cares program. Get more registrations from eligible needy persons and maintain a well-organized database of beneficiaries. Shortlist the right recipients based on predefined criteria to ensure fair and impactful distribution. Coordinate with the Navia team for timely delivery of items such as wheelchairs, laptops and other support essentials. Visit beneficiaries to deliver essentials and document the impact through photographs, videos, and testimonials. Build and maintain strong relationships with community leaders, NGOs, and welfare organizations. Ensure smooth execution of monthly activities and events under Navia Cares . Create awareness about the program to enhance Navia s CSR presence and brand reputation. Ability to create blog content summarizing monthly activities and impact stories. Requirements Education: Any graduate (freshers welcome). Skills: Excellent communication and interpersonal skills. Strong organizational and coordination abilities. Empathy, patience, and a genuine passion for helping others. Basic photography and content collection skills. Other: Willingness to travel for community outreach and deliveries. Why Join Us? Be part of a Navia cares program that changes lives every month. Work with a passionate team committed to social good. Gain experience in CSR, community engagement, and brand building. See your work make a real, visible difference.
Job Description: Position: Senior Executive Risk Management Services (RMS) Job Summary: The Senior Executive RMS will play a crucial role in identifying, assessing, and mitigating financial and operational risks within the stock brokerage domain. This position ensures compliance with regulatory requirements and safeguards financial assets by implementing effective risk management strategies in both the commodity and equity segments. Key Responsibilities: - Implement effective risk management practices for commodity and equity trading. - Prepare analytical reports to assess client risk levels for the next trading day. - Monitor SPAN margin based on daily trading activities and generate insights for informed decision-making. - Follow up on margin shortfalls and ensure necessary actions are taken. - Execute client position square-offs to mitigate credit risk. - Determine Value at Risk (VaR) and apply appropriate risk measures in fluctuating market conditions. - Conduct daily credit risk assessments for clients, ensuring adequate margin maintenance. - Communicate effectively in English, both verbally and in writing. Preferred Qualifications & Skills: - Certification in Risk Management or a related field (e.g., *SORM*). - 3 to 6 years of experience in risk management within the financial sector. - Proficiency in *risk management software and analytical tools. - Strong communication and presentation skills. - Ability to work effectively under pressure and meet tight deadlines. This role requires a proactive and detail-oriented professional who can navigate market fluctuations and ensure risk compliance while supporting business objectives.
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