Customer Onboarding Interns

Company

Elixiir is the AI Growth OS for local businesses—Google visibility, AI review replies, loyalty, appointments, WhatsApp commerce (launching), and billing/inventory (beta) in one login. Built in India for Indian MSMEs; privacy-first.

Role

Full-time, on-site (Noida). Guide new customers from signup to first success and ensure a smooth go-live.

Plus: You will do outbound calling to connect with potential customers, explain Elixiir, and onboard them to a free trial (book demos, share links/templates, and follow up on WhatsApp/email). Training, scripts, and CRM provided.

Responsibilities

• Drive users from signup → setup → activation (AI replies, posts, reminders).
• Outbound calls to prospects; book demos; convert to free trials; nudge activations.
• Configure basics (Google Profile checks, reply tone, WhatsApp templates).
• Log feedback, escalate issues, and maintain clean CRM/Sheets.
• Report daily on calls, trials started, activations completed.

Qualifications

• Strong communication (Hindi & English), clear phone etiquette.
• Customer-first mindset; problem solving; attention to detail.
• Comfortable with Google Sheets/CRM; basic analytics.
• Proactive, coachable; thrives in a fast on-site team (10 AM–7 PM).
• Customer-facing/telesales experience is a plus.
• Graduate/Undergrad (Business/Management/Communication preferred—not mandatory).

Career Guidance, Learning & Benefits

• Mentor + 30-60-90 plan with weekly 1:1s and clear goals.
• Structured training: AI tools & prompt design, Google Business Profile, WhatsApp Business API basics, CRM hygiene, sales & customer-success playbooks.
• Live exposure: Shadow product demos and customer calls; ship real outcomes for MSMEs.
• Credentials: Internship certificate, Letter of Recommendation for top performers, LinkedIn endorsement on completion.
• Performance incentives: Monthly bonuses for hitting activation targets.
• Path to PPO: High performers are offered a permanent role (Customer Success/Onboarding or Inside Sales) with salary revision.

Stipend: Competitive • Duration: 3–6 months • Workplace: On-site, Noida

• Apply: WhatsApp +91 93116 78141 with “Onboarding Intern – YourName” + CV