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Customer Life Cycle Executive

1 years

0 Lacs

Gurugram Haryana India

Posted:6 days ago| Platform: Linkedin logo

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Skills Required

marketing crm analyze retention engagement strategies content drive communication data collaboration

Work Mode

On-site

Job Type

Full Time

Job Description

Role:

Experience Required:

Location:

Employment Type:


What You’ll Own & Drive:

  • Analyze user behavior across multiple lifecycle stages to identify growth and retention opportunities
  • Plan, execute, and optimize engagement campaigns
  • Monitor churn trends and implement retention strategies backed by data
  • Collaborate closely with product, marketing, content, and tech teams to improve the end-to-end customer experience
  • Contribute to feedback loops and use customer insights to drive product and communication improvements


Who You Are:

  • 1+ years of hands-on experience in customer lifecycle, CRM, or user engagement roles
  • Data-savvy with strong analytical skills
  • Excellent communication and collaboration skills
  • Passionate about customer experience and user journey optimization
  • Proactive mindset with a strong sense of ownership

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