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Customer Experience Associate

18 - 35 years

1 - 2 Lacs

Posted:6 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Description:

We are looking for enthusiastic and dedicated Customer Service Executives to join our team. The role involves handling customer queries and ensuring a high level of customer satisfaction.

Key Details:

  • Gender:
  • Male: Rotational Shifts
  • Female: Fixed Shifts
  • Age Requirement: 18 to 35 years
  • Languages Required: English, Hindi, Gujarati (must be fluent in all three)
  • Responsibilities:
  • Handle inbound and outbound customer calls
  • Resolve customer queries efficiently and professionally
  • Maintain accurate records of customer interactions
  • Collaborate with other team members to improve overall customer experience
  • Requirements:
  • Good communication and interpersonal skills
  • Basic computer knowledge
  • Willingness to work in assigned shifts (as per gender criteria)

Job Types: Full-time, Permanent, Fresher

Pay: ₹150,110.92 - ₹225,509.92 per year

Benefits:

  • Flexible schedule
  • Health insurance
  • Leave encashment
  • Paid sick time

Schedule:

  • Day shift
  • Evening shift
  • Morning shift
  • Night shift
  • Rotational shift

Supplemental Pay:

  • Commission pay

Work Location: In person

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