Customer Experience Analyst

As a Customer Experience Analyst at our company, you will be responsible for leveraging complex data sources to inform business decisions and drive premium product strategy. Your role will involve complete ownership and accountability of brand and sales funnel data, including analyzing data from both internal and external sources. You will conduct in-depth analyses to develop actionable recommendations and design interactive dashboards using tools like Power BI or Tableau. Your key responsibilities will include: - Analyzing brand and sales funnel data, and conducting in-depth analyses for both RE and competition - Designing and developing interactive dashboards to visualize key metrics and trends - Developing data models to support business analytics and reporting needs, including predictive analytics - Collaborating with cross-functional teams to drive results and manipulate insights from large datasets - Supporting primary/secondary research projects, from research design to report preparation and presentation - Building a knowledge base of the auto/2W industry and tracking key consumer and market trends To excel in this role, you should have: - 5+ years of relevant experience, with at least 2 years in agencies or CMI teams - Proficiency in MS Excel and PowerPoint, with knowledge of Power BI being a plus - Comfort working with tight timelines and multiple stakeholders - Good communication, interpersonal, and analytical skills - Understanding of research methodologies and experience working with large datasets - Bachelor's degree in any specialization and a Post Graduation/Masters in Business Administration with a focus on Analytics If you are ready to join our team, apply via our website today and become a part of our trailblazing legacy. Don't wait any longer to experience the freedom of embracing the road with pure motorcycling passion.,