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Posted:1 week ago| Platform:
On-site
Full Time
Lead a customer care team to ensure exceptional hospitality delivery. Resolve customer escalations effectively and efficiently. Optimize team performance through mentoring and coaching. Implement strategies to enhance customer satisfaction and loyalty. Collaborate with other departments to address customer needs and concerns. Track and analyze customer care metrics to identify areas for improvement. Maintain a positive and supportive work culture within the team. Job Type: Full-time Pay: ₹21,100.00 - ₹28,000.00 per month Benefits: Paid sick time Paid time off Provident Fund Schedule: Day shift Fixed shift Supplemental Pay: Overtime pay Quarterly bonus Experience: total work: 1 year (Required) Work Location: In person
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Gurugram, Haryana, India
Salary: Not disclosed
0.6 - 0.9 Lacs P.A.
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Navi Mumbai, Ghansoli
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Gurugram, Haryana, India
Salary: Not disclosed
0.211 - 0.28 Lacs P.A.
