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G and R Management
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Customer Care Representative

Customer Care Representative

G and R Management

0 - 4 years

2 Lacs

Vadodara Ranchi Chandigarh

Posted:2 months ago| Platform:

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Skills Required

customer service blended non voice process CRM tools voice process chat process Customer care

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Job Type

Full Time

Job Description

Bpo ,Need good communication skills, voice and non voice both process available fresher and experienced both can apply Key Responsibilities: Handle inbound and outbound customer calls, emails, and chats. Address customer inquiries, complaints, and support requests promptly. Provide accurate product/service information and recommend solutions. Maintain customer records and update CRM systems. Collaborate with internal teams to resolve customer issues. Follow up with customers to ensure satisfaction and retention. Required Skills & Qualifications: Proven experience in customer service or a related role. Strong verbal and written communication skills. Proficiency in CRM tools and MS Office. Ability to handle stressful situations and multitask. Problem-solving and conflict-resolution skills.

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Customer Care Representative

Vadodara, Ranchi, Chandigarh

Experience: Not specified

INR 2 - 2 Lacs

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G and R Management

www.grmanagement.com

Management Consulting

Business City

50-100 Employees

1 Jobs

Key People

John Doe

CEO
Jane Smith

COO

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