Bpo ,Need good communication skills, voice and non voice both process availablefresher and experienced both can applyKey Responsibilities:Handle inbound and outbound customer calls, emails, and chats.Address customer inquiries, complaints, and support requests promptly.Provide accurate product/service information and recommend solutions.Maintain customer records and update CRM systems.Collaborate with internal teams to resolve customer issues.Follow up with customers to ensure satisfaction and retention.Required Skills & Qualifications:Proven experience in customer service or a related role.Strong verbal and written communication skills.Proficiency in CRM tools and MS Office.Ability to handle stressful situations and multitask.Problem-solving and conflict-resolution skills.