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Customer Care Representative

0 - 3 years

2 - 5 Lacs

Noida

Posted:20 hours ago| Platform: Naukri logo

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Skills Required

Customer Care Representative Customer service

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsible for providing exceptional customer service and support to our clients, resolving any issues and inquiries in a timely and professional manner. Responsibilities: 1. Respond to customer inquiries via phone, email, and chat in a prompt and professional manner. 2. Resolve customer complaints and issues in a timely and effective manner. 3. Identify and escalate issues to management as needed. 4. Maintain accurate records of customer interactions and transactions in the company's database. Requirements: 1. Strong customer service orientation with a passion for helping people. 2. Excellent verbal and written communication skills. 3. Strong problem-solving skills and the ability to think critically. 4. Proficient in Microsoft Office and familiar with customer relationship management (CRM) software.

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