Customer Care Representative

Job Description

Role : Customer Service Representative (Non-Sales) Experience : 1+ years Notice Period : Immediate/15 Days 6 days Working Noida Location: Work from office Sector 62 About the Role: We are seeking enthusiastic and customer-focused individuals to join our dynamic Customer Support team. As a Customer Care Representative (Mix Process), you will be the first point of contact for our customers, providing exceptional service and resolving their queries efficiently. Key Responsibilities : Handle inbound and outbound customer calls professionally. Address and resolve customer queries, issues, and concerns with empathy and accuracy. Provide product/service information and support. Maintain detailed records of customer interactions. Work effectively in a fast-paced, rotational shift environment. Skills and Qualifications: Excellent verbal communication skills in English (additional languages are a plus). Strong problem-solving and active listening skills. Ability to work flexible shifts, including weekends and holidays. A customer-centric attitude and willingness to go the extra mile. Please walk-in at the location mentioned below: Orbiqe Technologies Pvt. Ltd., Office No.- 34/2, 4th Floor, Tower B, The Corenthum Building, Sector 62, Noida, Uttar Pradesh 201301- Near by Noida Electronic City Metro Station. Why Join Us? Competitive salary and incentives. A positive, supportive work environment. Growth and learning opportunities. If you have a passion for delivering excellent customer service and thrive in a dynamic setting, we'd love to hear from you! Immediate joiners Preferred: Contact us immediately at - hr@orbiqetechnologies.com & Direct call- 9636094792 Job Types: Full-time, Permanent Pay: ₹8,086.00 - ₹15,000.23 per month Benefits: Provident Fund Schedule: Day shift Fixed shift Morning shift Weekend availability Supplemental Pay: Performance bonus Language: Hindi (Preferred) English (Preferred) Work Location: In person Speak with the employer +91 9636094792 Application Deadline: 23/06/2025 Expected Start Date: 16/06/2025