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FedEx
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Customer Care Representative

Customer Care Representative

FedEx

1 - 5 years

0 Lacs

New Delhi Delhi India

Posted:1 month ago| Platform:

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Skills Required

shipping transportation logistics tracking support service communication agile

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description FedEx is a global leader in shipping, transportation, e-commerce, and digital supply chain services. With a workforce of over 575,000 team members, FedEx has consistently ranked among the world’s most admired and trusted employers. The company focuses on innovating to enhance supply chains, simplify logistics, improve tracking and visibility, and provide a better customer experience. Role Description This is a full-time on-site role as a Customer Care Representative located in Delhi NCR. The Customer Care Representative will be responsible for addressing customer inquiries, resolving issues, providing support, and ensuring customer satisfaction on a day-to-day basis. Job Location & Working Conditions Willingness to work from Delhi/NCR location Flexible to work in rotational shifts, including night shifts Experience 1-5 years of prior experience in customer service, support, sales, or other communication-intensive roles is strongly preferred Educational Qualification Minimum qualification: Graduate Exceptional communicators with diverse academic backgrounds may also be considered Skills & Abilities Exceptional communication mastery – both verbal and written Solution-oriented thinking with strong attention to detail Adaptable and agile in a fast-moving environment Show more Show less

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Customer Care Representative