20620 Customer Care Jobs - Page 47

About The Role Skill required: Social - Service Desk Non-Voice Support Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Candidate who is good in email and chat process, who is good in typing is what is preferred here Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope o...

About The Role Skill required: Language Translation - Customer Service Designation: Customer Service Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: Spanish - Advanced What would you do? Manage end-to-end collections for assigned customer accounts, ensuring timely follow-up on overdue invoices. Contact customers via phone, email, or other channels to resolve outstanding payments while maintaining a professional and customer-focused approach. Investigate and reconcile customer account discrepancies, including payment shortfalls, deductions, and disputes. Collaborate with internal teams (Sales, Billing, Customer Service) to resolve billing is...

About The Role Skill required: Social - Service Desk Non-Voice Support Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Candidate who is good in email and chat process, who is good in typing is what is preferred here Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope o...

About The Role Skill required: Customer Operations - Voice - Service Desk Voice Support Designation: Customer Contact Comms Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Customer Operations - Voice - Help desk role - ticket resolution Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions. What are we looking for? In this role you are required to do a...

Roles and Responsibilities Handle customer calls, emails, and chats to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions promptly. Maintain accurate records of all interactions with customers using CRM software. Collaborate with team members to achieve sales targets and improve overall performance metrics. Stay updated on product knowledge and company policies to provide informed support. Desired Candidate Profile 0-3 years of experience in BPO voice process (inbound/outbound calling). Strong communication skills in Marathi & Hindi languages. Ability to work on rotational shifts including w...

Marathi /Hindi & Basic English Communication. Providing service to the customers. Sal :- 12k To 18k Freshers/Experienced both can apply. Handling Inbound And Outbound calls Required Candidate profile Qualification: HSC And Above Job Location: Viman Nagar,Pune, 411041 To schedule your interview send your CV through WhatsApp Or Call(number mentioned below) HR Anushka:- 9545415846 Perks and benefits Competitive salary with Unlimited Incentive

Customer Service Representative-Blended-International-UK Process for Gurgaon We are looking for a person who has prior experience with International voice/blended process. Should have minimum 06 months of experience with International voice process. Responsibilities include providing administrative support, responding to customer inquiries over the calls & emails, maintaining voice quality standards, ensuring data accuracy and compliance, and delivering customer service. Job Location : Gurgaon Experience : 0-5 Years Shift Timing : UK Shift (One way transport) Work From Office (05 Days week)- Sat & Sun fixed off Important : Either a Voter ID or Passport is required (Mandatory) Job Description...

UK Insurance Blended Process for Gurgaon Job Description: Experience: 0 to 60 months years of experience in back-end processing (preferable Pension, Retirements, Superannuation, Life Insurance, asset management or larger BFSI). Responsibilities: Provides an administrative support service within specified guidelines. Responds to customers enquiries where basic analysis and the provision of information is needed in order to resolve the issue, escalating where necessary. Gains the trust of the customer through the provision of accurate and timely information and support services. Records all information accurately on appropriate systems. Responsible for spotting opportunities for service and pr...

About The Role Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processThe practice of training and learning material between an instructor and learners, either individuals or groups. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we looking f...

Role Objective : Authorization Creation is a process where we need to coordinate with the nurses for decrypting the medical records & reports. Essential Duties and Responsibilities Interact with the US health insurance companies (Insurance Customer Care/Nurses/UM Team) Quality of Notation, Ability to read clinical documentation and data enter for payer requirements. 80%+ Calling will be involved (may vary site to site), should be open to Voice based work Would secure relevant information of Health Insurance of the patient. Work on Websites/Applicationsto perform the activity as per the SOP. Would be working in 6pm to 3 am & 9pm to 6am, Supporting US operations (in EST Zone) Should be Open to...

To be successful as a Personal Banker at Barclays, you should have below critical skills. Excellent Customer service. Strong experience in International contact center. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. Make judgements based on practice and previous experience. You may be assessed on provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. key critical skills relevant for success in role, such as change and tr...

Role Summary: As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your day will involve utilizing your exceptional communication skills to ensure the seamless operation of our world-class systems. You will engage with clients to accurately identify their issues and leverage your extensive product knowledge to design effective resolutions, all while maintaining a strong focus on quality and client satisfaction. Key Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems ...

Greetings, for candidates who are okay with Work From Office looking in a leading MNC we have a profile for you . Profile - Customer Support Executive (Voice/Non Voice) Qualification * Good Verbal --- communication skills in English Fresher/experienced eligible Salary - 3.5Lpa - 6.5Lpa Working days -5 (Rotational Shifts) To get your telephonic interviews scheduled kindly call/Whatsaap *Khushi 7869457739 *Antra 9589329989 *Arushi 7222909328 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD

We are seeking a Customer Care Executive to join our team The ideal candidate will have a Bachelor of Science (BSc) degree and excellent communication skills The role of the Customer Care Executive is to answer a high volume of calls and maintain a rapid response rate according to agreed standards This includes keeping an eye on approved reports and keeping clients informed about their report status The Customer Care Executive will also be responsible for following up on not approved reports and explaining Laboratory policy to patients and clients for the Customer Care departmen Qualifications: - Bachelor of Science (BSc) degree - Excellent communication skills Skills: - Ability to answer a ...

Opening for Freshers and Experience candidates in BPO Domain for Customer Support -English + Hindi / Malayalam / Tamil -Salary 12k- 18k In hand depending on experience. -Providing customer support & Sales Call Nisha 9898014365 to apply . Required Candidate profile . -Graduation not mandatory. -Immediate joiners required. Voice Process / Non voice / Call center / BPO Call Nisha 9898014365 to apply

Hiring Freshers & Experience for customer support. Salary: 12k - 16K Inhand Graduation: Not Mandatory 6 Days Working days Languages: English+ Hindi/Tamil/Malayalam Call Nisha 9898014365 to apply . .

KPMG India is looking for DEQ Manager - Java Backend to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaini...

Key AccountabilityPersistency drive- co-ordination withstakeholder (Sales or Partner)MIS managementRenewal Collection- Approaching customer throughcalls, email or visits for renewal collection on the allocated base Managing HNI customer, handling customerqueries, complaints and provide resolution to meet organization objective Analytical Assistance to sales or partners foroverall persistency improvementCompetencies (Knowledge & Skills) good communication skillswell verse in excel and MS officegood analytical skills

Support the provision of customer service through various communication channels including chat, email and phone. Support the execution of customer service requirements to resolve more complex customer needs, requests and enquires. Collaboration with teams across the bank to align and integrate customer care processes. Identification of areas for improvement and providing recommendations for change in customer care processes, by providing feedback and coaching for colleagues on these highlighted areas. Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations. Resolution of customer inquiries and issues related to the bank s p...

Club Resorto Hospitality Ltd is looking for Sales Executive - Inbound, Outbound, Domestic Packages to join our dynamic team and embark on a rewarding career journey Itinerary Planning:Develop detailed travel itineraries for individuals or groups, including flights, accommodations, ground transportation, and any other necessary arrangements Consider the preferences and requirements of travelers, such as dietary restrictions, accommodation preferences, and transportation needs Booking and Reservations:Make reservations for flights, hotels, rental cars, and other travel-related services Ensure that all bookings are accurate and comply with the organization's travel policies Cost Management:Nego...

Position Purpose The primary purpose of the role is to execute the recruitment deliverables for ISPL.The candidate will work closely with the line managers and business heads to derive BAU recruitments. The primary responsibility is to manage high quality recruitments and giving high-level importance to the risk and compliance framework of the organization. This role will involve stakeholder management and MIS along with coverage on procedure management and controls. Responsibilities: Primary Recruitment Responsibilities: Be an active member in achieving operational delivery targets Deliver weekly management information reporting and other ad-hoc reporting requests Attend and contribute to p...

South Indian Bank Operations and Services Limited (SIBOSL). A subsidiary company of SIB Bank Ltd. Details : Role : Tele caller Location:- Kochi (Kalamassery) Qualification - 12th/Any Degree Languages Known : English , Kannada , Hindi, Tamil Preferring Immediate Joiners Role & responsibilities: Answering call and resolving queries of the customer. Reaching to customers to explain about product, offers & sales. Quality services. Obtaining customer feedback & handling queries & complaints. Perks and benefits PF & ESI BENEFITS

Hi Job Professionals!!! Greetings from Shining Stars!! HIRING FOR CUSTOMER SERVICE EXECUTIVE FOR NCR LOCATION Positions - Customer Care Executive REQUIREMENT - ANY UNDERGRADUATE FRESHER & EXPERIENCE BOTH CAN APPLY Salary - Upto 3.5 LPA (Depending upon last drawn) Facilities - 6 days working Rotational Shift with Rotational Off Excellent communication required Role & responsibilities Respond promptly to customer inquiries via phone, email, chat, or social media platforms. Assist customers in navigating our products/services, troubleshooting issues, and providing solutions to their problems. Handle and resolve customer complaints in a professional and empathetic manner, aiming for first-contac...

Handle inbound & outbound calls professionally Communicate clearly and confidently to drive sales and build customer relationships Achieve targets and handle pressure in a fast-paced environment Customer satisfaction through effective problem-solving Required Candidate profile Qualification:12th pass - Any Degree (2024 & 2025) Location: Chennai Freshers can apply Languages: Tamil, Hindi, Telugu, Malayalam with avg English. Contact HR for interview: Sadhana Hr (6379312487) Perks and benefits PF,ESI & INCENTIVES

Greetings Kolkata! TP welcomes you to be a part of our dynamic team! Job Role: Customer Care Executive Domestic voice process, Inbound Location: Kolkata, Salt Lake, Sector V Job Type: Full-time Immediate joiners needed! About the Role: We are seeking enthusiastic and customer-focused individuals to join our team as Customer Care Executives. As a Customer Care Executive, you will be responsible for providing exceptional customer service to our clients via inbound and outbound calls. Responsibilities: - Handling customer inquiries and resolving issues via phone - Providing product/service information to customers - Meeting and exceeding customer satisfaction targets - Maintaining accurate reco...