11157 Customer Care Jobs - Page 46

We are Hiring for International voice process !! Qualification : Grad / UG ( Fresher / exp ) Location:Bangalore Salary:Upto 55k Shifts :Rotational Virtual interview !! Call or whatsapp manya @ 9901777673 / 6364808230 / 9606521172 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

Job Summary: We are seeking a highly motivated and results-oriented Customer Relationship Executive to join our growing team. As a CRE, you will be responsible for managing and nurturing relationships with prospective and existing customers, ensuring their satisfaction with our home tuition services. You will act as the primary point of contact for families, addressing their inquiries, resolving concerns, and proactively identifying opportunities to enhance their experience. This role requires excellent communication and interpersonal skills, a strong customer-centric approach, and the ability to meet and exceed sales and retention targets. Responsibilities: Provide exceptional customer support to students, parents, and educators through phone calls, emails, or chats. Collaborate with internal teams (e.g., counselors) to resolve complex issues that require coordination across multiple departments. Maintain accurate records of all interactions with customers using CRM software. Understand customer needs and recommend appropriate tutoring solutions. Guide new customers through the onboarding process, ensuring a smooth and positive start. And provide ongoing support and guidance to customers throughout their tutoring journey. Achieve monthly targets for new customer acquisition. Must have a laptop/desktop Handle at least 40-50 calls per day Connect with parents and assign the best tutors as per their requirements Convince tutors to register on the HomeShiksha platform Identify opportunities to upsell or cross-sell additional tutoring services Gather customer feedback through surveys, interviews, and other channels. Collaborate with the marketing team to develop and implement customer engagement initiatives. Qualifications: Bachelor's degree Proven track record of meeting and exceeding sales and retention targets. Excellent communication, interpersonal, and problem-solving skills. 2+ years of experience in customer service, sales, or account management. Strong customer-centric approach and a passion for delivering exceptional customer service. Experience in the education industry or with tutoring services is a plus. Familiarity with online communication tools (e.g., Zoom, Skype) is a plus. Skills: Communication (English , Hindi and Tamil Verbal) Interpersonal Skills Problem-Solving Customer Service Sales & Persuasion Time Management Active Listening CRM Software Proficiency Specifications: Females will be preferred for this role. Age- Preferred age will be between 30 to 45 years Looking for Females with prior experience in similar profiles.

Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? On a typical day you will: Service maintenance for new elevators with quality and efficiency Work in a safe manner in accordance with all Environmental Health & Safety guidelines. Stay away overnight as and when required Liaise directly with the customer while on site to build a good working relationship Conduct inspection before and after installation to ensure high quality and safety standards What you will need to be successful : As a qualified mechanic, it is essential that you have knowledge of elevator equipment and that you can apply elevator engineering principles to Installation. Job Description: The candidate should be essentially from elevator background having experience in service & maintenance of Elevators Job Responsibilities Will be responsible for handling call back, breakdown, Minor Repairs, trouble shooting, code maintenance & Customer Service Will be responsible for maintaining 5 S at sites Adherence to EH&S guidelines at all times Willbe responsible for doing 100% Code Maintenance of his route To attend customer complaint & rectification the same Will be responsible to Close T Orders on Time Will be responsible for adhering safety norms for equipment and end user safety Will be responsible for Generating T leads to increase T Business Reporting to Field supervisor day-to-day work plan and completion. making the lift ready for smooth adjustments on time with good quality work. Education & Experience required Diploma/BE in Engineering 3-6 years in handling service & maintenance in Elevator industry Excellent Communication & Interpersonal skills Assertive, Proactive, Result orientated and Self-starter

Job role - Customer Service Company - https://www.eteaminc.com/ Experience : Fresher to 5yrs Location : Bangalore and Mumbai Shift : Night Shift Mode - WFO Cab Facility - 2way cab provided Interview - Versant, HR, Ops Round Working Days - 5 Job Roles And Responsibility - Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool • Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes • Walk customers/ Provide navigational support on self-service portal • Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines • Place outbound calls to customers when required in line with Client / Company guidelines • Work productively whilst maintaining exceptional call/data quality standards in line with targets • Contribute to the team through open and regular communication with peers / supervisors • Adhere to all company or departmental policies and procedures (personnel and operational) • Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process • Maintain regular and punctual attendance in line with company policies and procedures • Minimize customer complaints and escalations by providing exceptional service and call control Knowledge & Skill Requirement Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer • Good technical aptitude with an ability to learn quickly • Excellent verbal and written communication skills Prior international BPO work experience preferred • Freshers acceptable - BA, BCom, BBA, BMS Perks and Benefits - Both Way Cabs Provided Flexible Shifts of 5days working Incentives and Bonus 2 Week off

Company name :- STAR HEALTH -Insurance Sales process, Telesales -Need Versant 4 (Good English, Marathi is mandatory) -Qualification:- Min HSC -Any sales exp-Min 6 months -Salary upto - 4LPA Please note: we are not hiring freshers. Required Candidate profile Qualification:- Min HSC How to Apply: Send your updated resume via WhatsApp or Email to: HR Contact Name: HR Sakshi WhatsApp/Call:- 8432537262 Perks and benefits High Incentives and growth opportunities

Job Description: We are looking for a detail-oriented professional to handle underwriting, risk assessment, and KYC compliance. The role involves evaluating customer profiles, verifying documents, identifying potential risks, and ensuring adherence to regulatory and internal policies. Key Responsibilities: Assess customer applications and financial documents for underwriting. Conduct risk analysis and flag suspicious or high-risk cases. Perform thorough KYC checks and ensure compliance with regulatory standards. Coordinate with internal teams for clarifications and approvals. Required Skills: Strong analytical and documentation skills Knowledge of underwriting policies and KYC norms Attention to detail and decision-making ability

Roles and Responsibilities We are up with the requirement of Sr. Customer Support associate Share your cv to HR SHREERUPA - 8981509748 EXCELLENT ENGLISH IS A MUST. COMPLETE NIGHT SHIFT- WORK FROM OFFICE ONLY 5 days working , 2 days week off EXCELLENT ENGLISH ONLY ONLY GRADUATES CAN APPLY TOO. CANDIDATES WHO CAN SPEAK IN EXCELLENT ENGLISH SHALL ONLY APPLY. LOCATION - Kolkata FLUENCY IN ENGLISH IS MANDATORY. IMMEDIATE JOINERS ONLY CANDIDATES RESIDING WITHIN 20 KILOMETERS AROUND SECTOR 5 CAN ONLY APPLY! AGE LIMIT - 40 Required Candidate profile SHOULD BE A 12TH PASS SHOULD BE ABLE TO COMMUNICATE IN ENGLISH FLUENTLY IMMEDIATE JOINERS REQUIRED Freshers can apply Freshers can apply BENEFITS - cab facility - medical insurance - ESIC - PF Computer knowledge and good typing speed Please call the below numbers and share your cv Share your cv to HR SHREERUPA - 8981509748

Job Title Field Executive - Service Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and is looking for a maintenance mechanic for one of our entities located in Hyderabad. Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of elevator and escalator units. On a typical day you will: Carry out 100% of the elevator maintenance and service visits of the units within your territory Work within your defined geographical area territory, managing the portfolio of elevators within it Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix Carry out minor repairs to achieve continual operation Liaise directly with the customer while on site to build a good working relationship What you will need to be successful You have at least 3 years of experience in the elevator sector in Maintenance You have good skills in electronics, electrical & mechanical adjustments You are a committed professional, with safety as your priority Having good analytical skill and work towards the root cause of the issue You are comfortable communicating to others You are curious, adaptable, and you know how to work alone or in a team You are comfortable using electronic and digital tools. Whats In it For Me Benefits You will receive a long-term employment contract with the world market leader in a crisis-proof industry. Should work on Shift basis We offer you remuneration in accordance with local financial standards wage agreement We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time. You will receive modern and high-quality work clothes, your own tools, an iPhone The health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program.

Location: Bengaluru,Chennai,Ernakulam,Hyderabad,Kochi,Shanti Nagar Position Title: Field Supervisor - Service Education Background: Diploma/BE Engineering Experience: 12 to 18 years in Elevator Industry Minimum Diploma qualification required with 12 years' experience in Maintenace of Elevators/Escalators 1 ) Co-ordinate between Area Executives Dept Head as the case may be, employees and customers, Be present at reporting place of examiners to take feedback of previous day and plan daily schedule 2) Carry out annual equipment survey Plan for repair schedule as a preventive method 3) Carry out NIS before taking over new construction and modernization job. Estimate other than prescribed work 4) Conduct tool box talk with employees make employees continuously aware about safe work practices. 5) Fatality Preventive Audits/ Tool Box Demonstration. Prepare quarterly review report 6) Make T orders. Monitor how to reduce callbacks. More so on top ten calls received. 7) Inspect or re-inspect to see progress of work. Random Check for Quality. Manpower allotment day to day basis on callbacks received 8) Adherence to EH&S policy and practices 9) Meet clients regularly for rapport development. Communicate with examiners on regular basis, take care of their problems and create confidence amongst them. 10) Correspond with clients for renewal of contract and as and when necessary Two months prior to the expiry of free service contract date inspect the elevator 11) Negotiate with clients for price fixation of contracts & T-order. Handle effective conversions when necessary 12) Lead team to complete given task and facilitate them in case of need check the opportunity to potential T-Business 13) Make efforts for acquisition and recoveries & achieving the target. Benefits You will receive a long-term employment contract with the world market leader in a crisis-proof industry. We offer you remuneration in accordance with local standards plus. Mediclaim Insurance: Under this program you and your family members (Spouse/Partner, 2 dependent children age upto 30 years, dependent parents or parents-in-laws) are covered under the Group Mediclaim Insurance Scheme for a sum assured of Rs.4.5 lakhs per annum. There shall be a co-pay. The terms and conditions of the Mediclaim insurance scheme are subject to change annually. We will train you intensively in the areas of technology & processes and you can exchange ideas with experienced colleagues at any time. You will receive modern and high-quality work clothes, your own tools, an iPhone and a petrol card. The health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program.

My name is Priyanka Mahato, HR @ Wroots Global. we'd like to invite you to apply for any of our Customer Service positions and Inside Sales Role avail this opportunity to make your career in reputed company. Hiring for Both International & Domestic BPO. We are looking For Fresher & Experienced Candidates. * Cab is provided both ways. * 5 Days working. Any 2 days off * Salary 2.5 to 5 Lacs * Candidates should be fluent in English & Hindi. Interested Candidates Contact Priyanka Mahato 6366947084 We also have openings with other MNC clients. - Fresher's - UG with min 6 months experience. - 5 days working 2 days off. - Salary Up to 5L Contact : Priyanka Mahato 6366947084 EMAIL: priyankamahato277@gmail.com

Join a premium international process and build a rewarding career in customer support. Warm greetings from Rivera Manpower Services Hiring International Voice Process (Customer Support) Location: Bangalore CTC: Based on experience (up to 6.7 LPA) Call & Book Your Interview Slot: 7829336034 / 7829336202 / 9380300644 /8431721735 Eligibility: Graduates / Undergraduates Minimum 1 year of experience in international voice process (mandatory) Willing to work in US rotational shifts Immediate joiners or maximum 15 days notice period Roles & Responsibilities: Handle inbound and outbound voice calls for international customers Assist customers with queries, complaints, and service-related issues Provide accurate and timely resolutions ensuring a high level of customer satisfaction Maintain defined AHT (Average Handling Time) and meet quality benchmarks Document interactions and escalate complex issues where required Ensure adherence to SLA, CSAT , and compliance standards Communicate effectively with customers from a global client base

Roles and Responsibilities Provide exceptional customer service to clients through phone calls, emails, or chats. Handle customer inquiries, resolve issues, and provide product information in a timely manner. Maintain accurate records of customer interactions. Collaborate with internal teams to resolve complex customer complaints and improve overall satisfaction ratings. Desired Candidate Profile Excellent communication skills (verbal & written) with ability to work dynamic situation Strong problem-solving skills with attention to detail and analytical thinking. Ability to adapt quickly to changing priorities.

Greetings From Scorelabs Inc ! Handle customer inquiries via phone, email, or chat in a professional and courteous manner. Provide accurate information about products, services, and company policies. Assist customers with order & tracking Required Candidate profile Good in English + Tamil Or Malayalam Or Gujarati Qualification - Graduation & Under Graduation Call Hr Bhargavi - 9182294454

Role Purpose Responsible for handling of Inbound calls / outbound from Credit Card holders to resolve customer services requests, complaints & queries as per agreed SLAs. Role Accountability Provide servicing to customers ensuring optimum service levels to enhance customer experience Achieve targets on a daily basis like AHT, Productivity, Cross sell (S2S), retention, First call resolution, Voice call quality, CSAT, ensuring compliance to business policy, processes and procedures Provide real-time inputs and raise red flags on process gaps, ensuring minimal repeated errors on escalations Ensure maintenance of TAT of resolution across sub-processes Ensure process documentation and compliance adherence Experience :1year to 5years in customer service (English + Any South India Language i.e.Telegu, Kannada, Malayalam ) Interested candidate can share their resume at vaishali.nautiyal@in.experis.com

Hiring for International Process Voice/Chat Support- Customer Service UG/Grad freshers and Exp. can apply Salary- 15k to 30k in hand Loc- Gurgaon 5 Days working 24*7 Shifts Night shifts Rotational shift Call & WhatsApp ZAM 9910972518

Note:- Customer service, customer support, and customer experience skills. Excellent verbal and written communication skills. Strong problem solving and multitasking abilities. Ability to work effectively in a team environment. 12th or graduate both can apply for the role. Language Requirement : Excellent in English and comfortable in Hindi. Comfortable with 24/7 shift. Male, Female both can apply. Work mode office Location Mohali Extra Benefits Health insurance Provident fund Cab facility also available INTERESTED CANDIDATE SEND THERE RESUME ON 9056288584 OR EMAIL HR.KABALIKRUTZONE22@GMAIL.COM

Urgent Hiring For Data Entry Operator Basic Typing Speed Basic Computer Knowledge Fresher And Experience Both Can Apply No Target Work No time Boundation

Greetings From Scorelabs! Responsible for making outbound calls and regular follow up on leads assigned Build a strong relationship/trust with customers by understanding the customer requirements and suggesting the right product to the Customers Required Candidate profile Minimum Graduation & under Graudation Freshers With Good Comms Languages - Marathi , Bengali & Kannada Freshers & Exp Minimum 1 year only We Can Consider Hr Bhargavi - 9182294454

We are seeking an experienced Senior Customer Care Executive to manage and support the US medical prescription process in our Health Tech company. The ideal candidate will have 4+ years of experience in healthcare customer service, with a strong understanding of patient centricity, prescription handling, and compliance requirements. In this role, you will be responsible for handling customer interactions through email, chat, and outbound calls, ensuring a smooth and professional communication experience. You will serve as a vital link between the company and its clients, providing eff icient and accurate support. Cloudphysician

Process:- TATA Term & Non-Term Insurance (Voice Process) Position: Multiple Openings Location: Airoli, Navi Mumbai Salary: 16K to 17K in-hand + Monthly Incentives (Based on Interview) Role & Responsibilities: Perform day-to-day job duties as assigned (Details to be discussed during interview) Communicate effectively in Marathi, Hindi, and basic English Work in a fixed day shift environment Eligibility Criteria: Minimum Qualification: 12th Pass Freshers & Experienced candidates are welcome Basic computer knowledge is a must Immediate joiners preferred Perks & Benefits: Fixed day shift PF + ESIC & other employee benefits Incentives based on performance How to Apply: Send your CV via WhatsApp For More Details, Contact HR Akshada:- 9822472894

Designation : Customer Support Services Name : Accenture Payroll Company : Joules to Watts Job Description: Overall, Purpose of Job * Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction. * Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chats * Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams * Strive and achieve SLA target and business outcome indicators defined by the client Job Responsibilities / Authorities * Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool * Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes * Walk customers/ Provide navigational support on self-service portal * Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines * Place outbound calls to customers when required in line with Client / Company guidelines * Work productively whilst maintaining exceptional call/data quality standards in line with targets * Contribute to the team through open and regular communication with peers / supervisors * Adhere to all company or departmental policies and procedures (personnel and operational) * Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process * Maintain regular and punctual attendance in line with company policies and procedures * Minimise customer complaints and escalations by providing exceptional service and call control Knowledge & Skill Requirement * Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer * Good technical aptitude with an ability to learn quickly * Excellent verbal and written communication skills Experience Profile * Prior international BPO work experience preferred * Freshers acceptable Personal Attributes * Able to work on a flexible basis as determined by the business needs * Ability to work under pressure * Team worker * Positive Attitude * Quick Learner * Punctual and Disciplined * Good Communication skills * Customer Focussed * Results driven * High standards of Integrity * Attention to detail Payroll Company- https://joulestowatts.com/ Interested Candidate Can Contact to 6281014525 or Share CV to sr.muskan@joulestowatts.co

Required Fresher/Experience Min 12th pass out Salary: Rs 11,000 TO 16,000 + unlimited incentive Basic Knowledge of computer Language- Marathi, Hindi, required Average English. Working Hours : 9:30 AM - 6:30 PM Required Candidate profile Qualification :- HSC Pass How To Apply..? To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact us:- HR Dhanshree :- 9765799435 Perks and benefits Attractive Incentives and Joining Bonus.

We are looking for a highly motivated and results-driven Outbound Sales Representative to join our team at Chalo. The ideal candidate will have 2-7 years of experience in sales, preferably in the IT Services & Consulting industry. Roles and Responsibility Develop and execute outbound sales strategies to achieve business objectives. Build and maintain relationships with potential clients through effective communication. Identify new business opportunities and generate leads through cold calling and other sales techniques. Collaborate with internal teams to develop and implement sales plans. Meet or exceed monthly sales targets consistently. Provide exceptional customer service and support to existing clients. Job Requirements Proven experience in sales, preferably in the IT Services & Consulting industry. Strong understanding of sales principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong problem-solving and analytical skills. Familiarity with CRM software and sales analytics tools.

Process:- Sales Executive - Insurance Process - Min qualification - 12th & Immediate Joiners - Salary:- Upto 18K in hand + unlimited Incentive - Having basic Knowledge of Computer - Fixed day shift - Location: Airoli, Navi Mumbai Required Candidate profile Candidate should be willing to work from office. To Schedule Your Interview Today ! WhatsApp your resume to Contact On:- HR Akshada - 9822472894 Perks and benefits Competitive salary with Unlimited incentives

Hiring freshers and min 1 year experienced in customer support excellent communication in english and hindi required Salary 18k to 22k + incentives 6 days working Rotational shift Location: Jaipur Call/whatsapp Nabila @ 8431581250 Required Candidate profile Candidate should have excellent communication in english and hindi Should be an immediate joiner should be flexible with shifts