Posted:1 day ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Description

We are seeking Customer Care Executives to join our team in India. This is an exciting opportunity for freshers or entry-level candidates looking to start their career in customer service. The ideal candidates will be responsible for providing outstanding support to our customers and ensuring their needs are met efficiently.

Responsibilities

  • Provide exceptional customer service to clients via phone, email, and chat.
  • Resolve customer inquiries and complaints in a timely and efficient manner.
  • Maintain detailed records of customer interactions and transactions.
  • Work collaboratively with team members to enhance customer satisfaction.
  • Identify and escalate priority issues to the appropriate departments.

Skills and Qualifications

  • Excellent verbal and written communication skills in English.
  • Strong problem-solving abilities and attention to detail.
  • Proficient in using computer applications and customer management software.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • A positive attitude and a strong desire to help others.

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