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Customer Care Executives

Akash Asati (Proprietor of Sabkajobs Placement Company)

0 years

1 Lacs

indore madhya pradesh india

Posted:1 month ago| Platform: Foundit logo

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Skills Required

crm software data entry problem solving customer service communication skills multitasking time management conflict resolution product knowledge technical support

Work Mode

On-site

Job Type

Full Time

Job Description

Description

We are seeking Customer Care Executives to join our team in India. This is an exciting opportunity for freshers or entry-level candidates looking to start their career in customer service. The ideal candidates will be responsible for providing outstanding support to our customers and ensuring their needs are met efficiently.

Responsibilities

Provide exceptional customer service to clients via phone, email, and chat.
Resolve customer inquiries and complaints in a timely and efficient manner.
Maintain detailed records of customer interactions and transactions.
Work collaboratively with team members to enhance customer satisfaction.
Identify and escalate priority issues to the appropriate departments.

Skills and Qualifications

Excellent verbal and written communication skills in English.
Strong problem-solving abilities and attention to detail.
Proficient in using computer applications and customer management software.
Ability to work in a fast-paced environment and handle multiple tasks.
A positive attitude and a strong desire to help others.

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Akash Asati (Proprietor of Sabkajobs Placement Company)

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Customer Care Executives