Posted:3 hours ago|
Platform:
On-site
Full Time
Job Summary:
We are seeking a highly motivated and customer-focused Voice Process Executive to join our team. The successful candidate will be responsible for handling inbound and outbound customer calls, providing excellent customer service, and resolving customer queries.
Key Responsibilities:
1. Handle inbound customer calls.
2. Provide excellent customer service and resolve customer queries.
3. Meet sales targets and key performance indicators (KPIs).
4. Maintain high levels of customer satisfaction.
5. Collaborate with team members to achieve business objectives.
Eligibility Criteria:
1. Graduate in any discipline.
2. Excellent communication and interpersonal skills.
3. Prior experience in a voice process or customer service role (freshers can apply).
4. Ability to work in shifts (rotational).
Salary and Benefits:
1. Competitive salary package.
2. Provident Fund (PF) deductions as per company policy.
3. Employee State Insurance Corporation (ESIC) deductions as per company policy.
4. Other benefits as per company policy.
Work Environment:
1. Dynamic and fast-paced work environment.
2. Opportunities for growth and career advancement.
3. Collaborative team.
How to Apply:
If you are a motivated and customer-focused individual, please submit your resume to 9897494412
Job Types: Full-time, Permanent, Fresher
Pay: ₹11,000.00 - ₹15,000.00 per month
Benefits:
Language:
Work Location: In person
Woodrock Infotech PVT. LTD.
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