Customer Care Executive

Tumbledry Solutions

1 - 4 years

4 - 5 Lacs

Noida

Posted:1 month ago| Platform:

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Skills Required

Customer Relationship Sales communication skills Customer Service Upselling Cross Selling outbound calls Telecalling Query Handling Customer Care Inside Sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Handle both inbound and outbound calls to address queries, provide product information, and assist with sales or support-related concerns. Upsell and cross-sell relevant products to increase average order value Analyze customer feedback to identify areas of improvement Maintain high standard of customer experience through proactive communication. Resolve customer queries in a professional and timely manner. Escalate any significant issues to the factory and store departments for prompt resolution Preferred candidate profile Excellent communication and interpersonal skills Strong problem-solving abilities Experience in inside sales / cross-selling / upselling

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Tumbledry Solutions

Laundry Service / Technology

Springfield

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Customer Care Executive