Customer Care Executive

Startek (Aegis Customer Support Services Pvt. Ltd.)

1 - 5 years

2 - 3 Lacs

navi mumbai

Posted:-1 days ago| Platform:

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Skills Required

bpo sales process insurance sales mutual funds sales outbound process inbound process customer service technical troubleshooting email process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Desired Candidate Profile

Graduate/Undergraduate candidates can Apply.
Inbound/Outbound/Customer Service/Sales process.
BFSI and Technical process.
1-5 years of experience in tele sales or related field (outbound calling).
Strong knowledge of domestic BPO processes, including outbound sales and telemarketing.

Roles and Responsibilities

Make outbound calls to potential customers to generate leads and convert them into paying clients.
Utilize strong communication skills to build rapport with clients over the phone.
Identify customer needs and provide solutions through effective sales pitches.
Meet daily/weekly targets set by management for call volume, conversion rates, and revenue generation.
Maintain accurate records of all interactions with customers using CRM software.

Role: Customer Service & Sales Executive

Industry Type: BPO

Department: BFSI, Investments & Trading

Employment Type: Full Time, Permanent

Role Category: General Insurance/ Mutual Fund

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