Customer Care Executive - Paints & Chemicals Process

0 - 5 years

2 - 5 Lacs

Posted:11 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Eligibility:

Undergraduates Min 3 years BPO/Call Centre experience (on paper)Graduates Min 1 year BPO/Call Centre experienceExcellent communication in English & Hindi (regional language is a plus)Willing to work in rotational shifts

Responsibilities:

Handle inbound & outbound calls professionallyAddress customer queries & provide accurate solutionsManage lead generation & ensure customer satisfactionUpdate customer details in the system accurately

Skills

:Strong communication & interpersonal skillsBasic computer knowledge (MS Office / CRM preferred)Target-driven, patient & customer-focused.

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