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R Systems International
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Customer Care Executive || Immediate Joiner

Customer Care Executive || Immediate Joiner

R Systems International

0 - 1 years

2 - 3 Lacs

Greater Noida

Posted:1 week ago| Platform:

Apply

Skills Required

Customer Service Cca BPO Communication Skills Customer Support Ccs CSE Customer Care KPO Fresher Hiring Voice International BPO

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Handle customer queries via call/chat support, providing timely and effective solutions.
Process customer requests, resolve issues, and escalate when necessary to ensure high levels of satisfaction.
Meet performance targets for quality metrics such as AHT, CSAT, and first call resolution rates.

Perks & Benefits :

Professional Growth
Both Side Cabs
Meals

Preferred candidate profile

Assist in day-to-day operations and project tasks.
Learn and apply industry-specific skills under supervision.
Adhere to company policies, procedures, and safety regulations.
Good communication skills
Open to work in night shifts

Lalit.Bisht@rsystems.com

Company Address : SEZ UNITs, 1st to 4th FLOOR, Tower-1, IT/ITES SEZ of Artha Infratech Pvt. Ltd, Plot No. 21, Sector-Tech zone-IV, Greater Noida, Gautam buddha Nagar, Uttar Pradesh, 201306

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