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Huge Openings For All speciality coding

Access Healthcare

1.0 - 6.0 years

2 - 7 Lacs

Pune, Chennai, Coimbatore

Work from Office

Hiring Alert for Medical Coders Company: Access Healthcare Locations: Chennai | Coimbatore | Pune Work Mode: WFH / WFO (Role-based and depends) Employment Type: Full Time Experience Required: 1+ Year Immediate Joiners Preferred Notice Period: Acceptable Releiving Letter is not mandatory Open Positions: 1 SDS Coder Chennai (WFH Available) 2 SDS Coder – Chennai / Pune (WFO Available) 3 SDS QC – Chennai (WFO) 4 Denials Coder – Chennai / Coimbatore / Pune / Mumbai (WFH & WFO) 5 Radiation Oncology Coder – Chennai / Coimbatore / Pune (WFO) 6 E/M IP Coder – Chennai (WFO) 7 E/M OP Coder – Chennai (WFO) 8 ED Facility Coder – Chennai / Coimbatore / Pune (WFO) 9 Pathology QA – Chennai (WFO) E/M cross t...

Posted 5 days ago

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Huge openings For Medical Coder

Access Healthcare

1.0 - 6.0 years

2 - 7 Lacs

Pune, Chennai, Coimbatore

Work from Office

Job Title: Medical Coder Company: Access Healthcare Location: Chennai/Coimbatore/Pune (Work from Office) Experience: 1+ Years Employment Type: Full Time Openings: Immediates Joiners Preferred Notice Period Acceptable • Pathology Coder - Chennai • EM OP to Denials - Chennai, Coimbatore • IVR Coders Chennai • Multispecialty Denials Coders Chennai, Coimbatore, Pune • Surgery Coders – Chennai, Coimbatore, Pune • ED Facility Coders – Chennai, Coimbatore, Pune • Radiation Oncology – Chennai • Radiology Coder – Chennai Requirements: Minimum 1 year of hands-on experience in coding Immediate Joiners only Releiving letter is not mandatory Only certified Contact Details: Jershlin HR - 8489106539 (Whats...

Posted 1 week ago

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ED Facility with Observation coder & QA

Access Healthcare

2.0 - 5.0 years

Chennai

Work from Office

Greetings from Access Healthcare! We have an opportunity for certified Anesthesia coders and QA - Experience: 2+ years in ED facility with Observation coders and QA - Work Location: Chennai, Coimbatore no WFH will be provided. - Interview Mode: Virtual - Certification is mandatory (CPC, CRC, CCS, CIC, COC). Send an updated resume, a recent photo, Aadhar card, member ID with the mentioned details to WhatsApp, and your interview will be scheduled. For any other queries, kindly reach out & drop your resume on WhatsApp or call and discuss the interview schedule and process. Contact Name: Shahrikh Nawaz Contact Number: 9503751847 Immediate joiners preferred

Posted 1 week ago

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Hiring Alert || HCC To Home Health Coding || Hyderabad || Upto 40k ||

Axis Services

1.0 - 5.0 years

1 - 5 Lacs

Hyderabad

Work from Office

Hiring Alert | HCC Home Health Coding | Hyderabad We are currently looking for certified HCC coders who are interested in cross-training to Home Health coding. Job Details: Role: HCC to Home Health Coder Experience: Minimum 1+ year in HCC coding only Location: Hyderabad Work Mode: Work from Office Interview Mode: Walk-in Interview (Hyderabad) Salary: Up to 40,000/month Joining: Immediate joiners only Eligibility Criteria: Certification (Mandatory) Graduation is mandatory Relevant HCC coding experience required Perks: Opportunity for cross-training from HCC to Home Health coding Interested candidates can share their updated resume via WhatsApp: 9030874428 Referrals are welcome! Please share w...

Posted 2 weeks ago

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Surgery Coder/Same day Surgery/SDS Coders

Access Healthcare

2.0 - 6.0 years

2 - 7 Lacs

Chennai

Work from Office

Greetings from Access Healthcare, Role : Surgery Coder / SDS Coder Certificate : CPC/ CCS/CIC/COC Experience : 2 Year- 7 Year Salary : Best in Industry Location : Chennai Interview Mode : Online Work Mode : WFO Notice Period : Immediate - 30 days Job Description: Surgery / SDS Coder Role Summary: Responsible for reviewing operative reports and clinical documentation to assign accurate CPT, ICD-10-CM, and HCPCS codes for hospital outpatient and ASC settings. Key Responsibilities: Assign appropriate facility modifiers based on procedural completion and anesthesia timing. Navigate NCCI edits daily to ensure compliant bundling/unbundling using appropriate modifiers. Manage surgical claims across...

Posted 2 weeks ago

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Exploring CCS Jobs in India

The job market for CCS (Customer Care Service) professionals in India is growing rapidly due to the increasing focus on customer satisfaction and retention by companies across various industries. CCS professionals play a crucial role in ensuring that customers receive high-quality service and support, ultimately leading to improved customer loyalty and business success.

Top Hiring Locations in India

Mumbai
Bangalore
Delhi
Chennai
Hyderabad

These cities are known for their thriving business ecosystems and offer numerous opportunities for CCS professionals.

Average Salary Range

The salary range for CCS professionals in India varies based on experience and location. Entry-level positions typically start at around INR 2-4 lakhs per annum, while experienced professionals can earn upwards of INR 8-15 lakhs per annum.

Career Path

In the CCS field, a typical career path may progress from Customer Care Executive to Team Leader, then to Customer Care Manager, and finally to Customer Service Head. Along the way, professionals may also specialize in areas such as quality assurance, training, or operations management.

Related Skills

In addition to expertise in customer service, CCS professionals may benefit from having skills in communication, problem-solving, time management, and conflict resolution. Knowledge of CRM software and proficiency in multiple languages can also be advantageous.

Interview Questions

What is your approach to handling difficult customers? (basic)
How do you prioritize and manage multiple customer requests simultaneously? (medium)
Can you explain a time when you successfully resolved a customer complaint? (basic)
How do you stay updated on product/service information to assist customers effectively? (medium)
What metrics do you think are important to track in a customer service role? (medium)
Have you ever had to de-escalate a tense situation with a customer? How did you handle it? (medium)
How do you handle repetitive inquiries from customers? (basic)
What strategies do you use to ensure customer satisfaction? (medium)
How do you handle a situation where you don't have an immediate solution to a customer's problem? (medium)
Can you give an example of a time when you went above and beyond to assist a customer? (medium)
How do you handle feedback from customers, whether positive or negative? (basic)
How do you adapt your communication style when dealing with different types of customers? (medium)
How do you handle long wait times or delays in providing customer support? (basic)
Can you describe a successful cross-selling or upselling experience you've had with a customer? (medium)
How do you ensure confidentiality and data security when interacting with customers? (medium)
What do you think are the key components of effective customer service training? (medium)
How do you handle a situation where a customer is dissatisfied with the company's policies? (medium)
How do you handle a situation where a customer is asking for a refund or compensation? (medium)
What steps do you take to follow up with customers after resolving their issues? (basic)
How do you handle a situation where a customer is being unreasonable or making unreasonable demands? (medium)
Can you explain a time when you had to collaborate with other departments to resolve a customer issue? (medium)
How do you prioritize empathy and efficiency in your customer interactions? (medium)
How do you handle a situation where a customer is providing inaccurate or incomplete information? (medium)
What do you think are the key qualities of a successful customer service representative? (basic)
How do you handle a situation where a customer is expressing frustration or anger? (medium)

Closing Remark

As you prepare for CCS job opportunities in India, remember to showcase your communication skills, problem-solving abilities, and customer-centric mindset during interviews. With the right preparation and confidence, you can excel in the dynamic and rewarding field of Customer Care Service. Best of luck in your job search!

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