Customer Care Executive

About the Company:

Hike Education is one of the leading EdTech companies working with the top B-schools providing support and assistance to the students.

It was started in the year 2014 by a team of 2 visionary people with a motive to bring revolution in the EdTech industry. The aim was to fill the gap for aspiring professionals to pursue higher education and level up their career paths.

Initially started at a small space in Noida, Hike has now marked its presence at more than 4 locations and it is continuously expanding. The organization is soaring high following its aim. It has helped more than 1,00,000 professionals in chasing their career objectives. Online courses like MBA, Bachelor Programs, and various other Diploma and Certificate Programs offered by the associated Universities are helping many professionals in pursuing their goals. With our endeavor and initiative, we strive to build leaders and skillful resources for the growth of both, the professionals and the organization.

Our Vision & Mission:

We are taking a full-stack approach to leverage content, technology, marketing and services to offer quality education at scale in partnership with corporate & academics to offer a rigorous & industry-relevant program.

Why Hike Education?

• At Hike Education, we believe in the transformative power of learning that goes beyond the confines of traditional education. Here, you not only gain knowledge but also cultivate valuable skills, all while earning and securing your financial independence.
• Experience the assurance of bi-yearly salary enhancements and promotions, directly correlated to your outstanding performance. Experience the advantages of our lucrative incentive structure at Hike Education.
• At our organization, we recognize and reward your dedication and achievements by consistently elevating your compensation and providing opportunities for advancement.

Join us and experience the exhilarating synergy of learning while you earn, paving the way for personal growth and professional success.

Roles & Responsibilities:

• Continuous work on MS Excel .
• Good Command of Google Sheet and Google Docs .
• Document Verification and Identification of Requirement .
• Coordination with on floor team members .

Qualifications

• Graduate/Post Graduate in any discipline.
• Fresher

Job Types: Full-time, Permanent, Fresher

Pay: ₹18,000.00 - ₹20,000.00 per month

Schedule:

• Day shift

Ability to commute/relocate:

• Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Salary bracket for this role is 18k-22k, only apply if you're comfortable.
• Can you join us from 18th July 2025?
• What is current In-hand salary on monthly basis?

Education:

• Bachelor's (Preferred)

Language:

• English (Required)

Location:

• Gurugram, Haryana (Preferred)

Work Location: In person

Application Deadline: 20/07/2025
Expected Start Date: 21/07/2025