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Brisk Mind
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Customer Care Executive

Customer Care Executive

Brisk Mind

0 - 2 years

1 - 2 Lacs

Noida

Posted:3 weeks ago| Platform:

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Skills Required

Customer Care BPO Inbound Process English Customer Support Solving Queries Voice Process Gaming Issue Resolution

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities Handle customer queries via phone calls, emails, and chats to resolve issues promptly. Provide excellent customer service by understanding their needs and concerns. Utilize problem-solving skills to address complex customer complaints effectively. Collaborate with internal teams to resolve technical issues related to gaming platforms. Desired Candidate Profile 0-2 years of experience in BPO or call center environment. Excellent communication skills in English (spoken) for effective issue resolution. Ability to work on an Inbound process handling multiple tasks simultaneously. Strong analytical thinking and problem-solving skills for resolving customer queries efficiently.

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Brisk Mind

www.brisk-mind.com

Technology, Software Development

San Francisco

50-100 Employees

7 Jobs

Key People

Alice Johnson

CEO
Bob Smith

CTO
Carol White

COO

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Customer Care Executive