Customer Care Executive (Blended) | Thane

1 - 3 years

2 - 4 Lacs

Posted:3 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Key Responsibilities

  • Provide chat and email support as part of the blended customer service process.
  • Respond to customer inquiries promptly and professionally across all channels.
  • Follow standard procedures and scripts as needed.
  • Escalate unresolved issues to the appropriate teams.
  • Ensure a positive and consistent customer experience across all touchpoints.

Skills & Requirements

  • Excellent verbal and written communication skills.
  • Strong problem-solving and customer-handling skills.
  • Good typing speed for chat and email responses.
  • Prior experience in inbound or blended process preferred.

Experience:

Location:

Shift:

Week Off:

Contact Person :- Suman Negi (9355591037)

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