Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in ahmedabad
>
Interactive Manpower Solutions
>
Customer Care Associate

Customer Care Associate

Interactive Manpower Solutions

1 - 3 years

|

2 - 3 Lacs

Posted:1 day ago| Platform:

Apply

Skills Required

customer service handling customer queries inbound customer service customer support solving queries customer care handling client calls customer handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title:

Location:

Employment Type:

Shift:

About the Role

Customer Support Executives

Key Responsibilities

Handle inbound and outbound customer queries via phone, email, or chat
Provide accurate information and solutions to customer questions in a timely manner
Log, track, and manage customer issues using internal systems
Escalate complex queries to the appropriate team when necessary
Ensure high levels of customer satisfaction through professional and empathetic communication
Meet performance benchmarks such as response time, resolution rate, and quality standards

Requirements

Graduate in any discipline (freshers or experienced candidates can apply)
Excellent verbal and written communication skills in English
Prior experience in
BPO/Customer Support/Voice Process
preferred
Strong problem-solving and active listening skills
Ability to multitask, work under pressure, and adapt to changing schedules
Flexibility to work in
rotational shifts
, including weekends and bank holidays

What We Offer

5-day working structure (weekday offs)
Competitive salary + performance-based incentives
Hands-on training and career development opportunities
Health insurance and other employee benefits
A supportive and growth-driven work culture

If youre passionate about delivering excellent customer experiences and are flexible with shifts, wed love to hear from you!

More Jobs at Interactive Manpower Solutions

Recruiter

Ahmedabad

Experience: Not specified

INR 2 - 3 Lacs

Sr. Account Executive _ UK / Australia

Ahmedabad

INR 3 - 5 Lacs

Jr. US Recruiter| WFO| Ahmedabad| Night Shift

Ahmedabad

Experience: Not specified

INR 2 - 3 Lacs

Client Communications Executive

Ahmedabad

INR 1 - 3 Lacs

Hiring a Healthcare Recruiters For AUS shift - IMS group

Ahmedabad

INR 1 - 4 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play

App Store

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Interactive Manpower Solutions

Staffing and Recruiting

Talent City

RecommendedJobs for You

Customer Care Associate

BJS Home Delivery

mohali

Customer Care Associate

Aditya Birla Fashion and Retail Ltd.

ahmedabad, gujarat, india

Customer Care Associate

Interactive Manpower Solutions

ahmedabad

Customer Care Associate

BJS Home Delivery

mohali, punjab

Customer Care Associate

gurugram

Customer Care Associate

Workforce Management Consultancy

noida, delhi

Customer Care Associate

GNR Global Services

mohali, chandigarh, zirakpur

Customer Care Associate

Smi Staffing Services Hyderabad

hyderabad

Customer Care Associate

Happy staffers Global Servicess

jaipur

Customer Care Associate

bhopal, madhya pradesh