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SUMERU INC
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Customer Care Associate

Customer Care Associate

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

SUMERU INC

0 - 3 years

0 Lacs

bhopal madhya pradesh

Posted:1 day ago| Platform: Shine logo

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Skills Required

customer handling sales bde us staffing

Work Mode

On-site

Job Type

Full Time

Job Description

You will be responsible for providing Level 2 Escalation Desk Support in Indore. Your role will involve handling customer escalations and providing support related to Customer Handling, Sales, Business Development, and US Staffing. Key Responsibilities: - Address Level 2 escalations promptly and effectively - Handle customer queries and concerns in a professional manner - Collaborate with the team to resolve complex issues - Ensure customer satisfaction through timely and accurate responses Qualifications Required: - Minimum 6 months to 1+ year of experience in Voice Process - Eligibility criteria include being 12th pass & above - Proficiency in English and Hindi languages - Willingness to work in rotational shifts, mostly day shifts As an added benefit, if you are a relocating candidate, you will receive: - Relocation Bonus of 10,000 - Free Accommodation for 14 days with breakfast provided - Travel Assistance covering train tickets Please note that the work schedule is 5 days a week, and the job type is full-time and permanent. The work location will be in person in Indore. Additionally, you will be entitled to Provident Fund benefits. Kindly note the above details and ensure you meet the specified qualifications and requirements before applying for this position.,

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Customer Care Associate