Customer Associate Intern - Kuizzo.com (Kolhapur only)

Nature of Work

Kuizzo.com

• Serve as the first-line support for institute staff and students—resolve “how-to” questions via WhatsApp, phone, or in-person visits.

• Gather feedback/feature requests, summarise weekly, and relay to founders.

• Conduct short demo sessions or micro-trainings to help institutes use quiz creation, analytics, and payment features.

• Coordinate with HQ for marketing collateral, pricing updates, and pilot programs.

Skills Required

Marathi, English, and Hindi

• Basic SaaS/on-line platform familiarity (account creation, dashboards, ticketing tools).

• Customer-support mindset: patience, problem-solving, follow-through.

• Google Workspace basics (Docs, Sheets, Meet) and comfort with smartphones.

• Nice-to-have: social-media handling,

Duration

6-month internship (Jul 2025 → Dec 2025) with option to convert to full-time Customer Success Associate.

Weekly Working Hours

10–20 hrs/week (flexible scheduling; minimum 4 days on-site at partner institutes, at least 2 hours per day).

Stipend

₹5,000 + performance bonus of up to ₹2,000 based on onboarding & CSAT targets.

Any Other Things

• Internship certificate & LinkedIn recommendation on successful completion.

• Access to founders for mentorship on startup operations and ed-tech product management.

• Candidate must have their own laptop & reliable 4G data;