Customer Acquisition Manager

As a Client Relationship Manager at Blue Rose Publishers, your primary responsibility will be to engage new clients through calls and emails, providing tailored publishing solutions and accurate information to effectively onboard them. You will cultivate and maintain strong relationships with both current and potential clients to ensure ongoing satisfaction and loyalty. It will be crucial for you to understand client requirements and offer personalized publishing packages that align with their goals. In this role, you will partner with sales and leadership teams to expand and strengthen the client base. Keeping a well-organized and up-to-date database (CRM/Excel) of prospects and clients will be essential. You will also track potential clients and ensure timely follow-ups to drive sales progression. Following and continuously improving standard operating procedures (SOPs) to ensure consistent and efficient client management is a key aspect of this position. Collaboration with project managers to ensure the timely delivery and satisfaction of clients on expedited projects will be part of your responsibilities. At Blue Rose Publishers, located in the metropolitan heart of the country, we are an experienced and well-organized publishing company dedicated to providing the best services for book publication. Our team members assist authors in managing expectations, timelines, budgets, and all publication needs such as editing, design, distribution, and marketing to ensure their success. With a vast network of registered authors, followers on social media, and a global reach in over 140 countries, we strive to offer opportunities for authors to connect with a wide range of readers. Established in October 2012, Blue Rose Publishers continues to grow, with a team of creative individuals and numerous accomplished dreams showcased on various shelves. Join us in our journey to become the best book publisher in India as part of our expanding family.,