CSR / High - End International Voice Process / sal upto 10 LPA

3 - 7 years

4 - 9 Lacs

Posted:3 months ago| Platform: Naukri logo

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Job Description

Greetings from The Job factory !!! Job Description: International Voice Process Executive !! Excellent verbal communication skills in English is required !!! Apply now !!!!! For More Details Call : HR Rahul@ 9900348707 (Call or whatsapp ) Email ID : rahuls@thejobfactory.co.in Role and Responsibilities: - Provide top-notch customer support and resolve customer queries via international voice process - Handle customer complaints and issues with high energy and proactive approach - Work in 24x7 US shifts and demonstrate flexibility - Excellent spoken English and customer service skills required - Responsibilities may include : - Customer Support: Respond to customer inquiries, resolve issues, and provide solutions - Issue Resolution: Address and resolve customer complaints in a timely and professional manner - Communication: Utilize excellent communication skills to interact with customers Preferred Candidate Profile: - min 2 years years of experience in customer support or international voice process - Excellent English communication skills and customer service expertise - Ability to work in shifts, including night shifts - Strong problem-solving and analytical skills - Preferred qualifications : - Education: Undergraduate / graduate degree - Skills: Excellent English communication, customer service, and problem-solving skills Salary and Benefits: Competitive salary package with a maximum annual compensation of 30% hike on current salary . Performance-based incentives and bonuses. Comprehensive training and development programs to enhance skills and career growth opportunities. Health insurance coverage and other employee benefits. Rotational shift schedule with rotational weekly offs to accommodate work-life balance. Apply now !!!!! For More Details Call : HR Rahul@ 9900348707 (Call or whatsapp ) Email ID : rahuls@thejobfactory.co.in

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