CSM developer

3 - 10 years

0 Lacs

Posted:2 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Developer - CSM, you will serve as the subject matter expert in ServiceNow CSM platform, Service portal, integrations, reporting, and best practices. Your role will involve designing, developing, and supporting ServiceNow CSM solutions, Service portal, reporting, and integrating ServiceNow CSM with other applications. Additionally, you will provide consultation to customer users on technologies, data, and processes. Key Responsibilities: - Design, develop, and support ServiceNow CSM solutions, Service portal, reporting, etc. - Design, develop, and support integration between ServiceNow CSM and other applications - Provide consultation to customer users on technologies, data, and processes Qualifications Required: - Bachelor's/Masters degree in Computer Science, Information Systems, or Engineering - At least 3+ years of experience in ServiceNow CSM support, implementation, and enhancements - Experience with at least one full cycle implementation of ServiceNow CSM - Excellent knowledge and experience in ServiceNow CSM, Service portal, integration, and reporting - Excellent knowledge and experience in Javascript, AngularJS, HTML/CSS, etc. - Proven ability to gather business requirements and translate them into functional and technical solutions - Proven ability to work independently and as part of a team to accomplish tasks - Excellent analytical and time management skills - Excellent communication skills both verbal and written in English - Strong stakeholder relationship building skills - Strong project management skills About the Company: The company is looking for a dynamic, engaging, self-reliant developer who can deal with ambiguity and maintain a collaborative and analytical approach. They value individuals who are self-confident, humble, open to continuous learning, and can operate successfully amongst bright people. If you are a good single contributor, a team player, and can proactively identify & communicate issues and risks, this role may be suitable for you. Note: No additional company details were provided in the job description.,

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