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For Employers

CSM developer

Vertiscript Global It Solution

1 - 2 years

|

3 - 4 Lacs

Posted:Just now| Platform:

Apply

Skills Required

access control csa jms change management monitoring tools cad machine learning javascript workflow business rules

Work Mode

Work from Office

Job Type

Full Time

Job Description

Full Time

Job Summary:

Functional knowledge at least 1 implementation of CSM module of ServiceNow
Development experience with SOAP, RESTful API, scripting with ServiceNow
Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists etc...
Have worked on multiple integrations of ServiceNow-Monitoring Tools
Past experience with instance upgrade and patching is a plus, but not required.
Hands on experience with ServiceNow CSM, ITSM, and Service Portal
1-2 years of hands-on experience with ServiceNow in Support role (Incident, Problem and Change management)
Solid understanding in ServiceNow development, implementation, integration, JavaScript, UI policies, UI action, workflow, business rule, client script
Identify system deficiencies and recommends solutions continual service improvements.
Functional understanding of NOW Experience UI Framework
Functional understanding of JMS integrations
Basic understanding of ServiceNow Machine Learning and Predictive Intelligence capabilities
Certification: - CSA, CAD or CIS-CSM

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