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CSE !! Voice / Chat

CSE !! Voice / Chat

Linchpin Technologies

0 - 5 years

0 - 5 Lacs

Mohali Punjab India

Posted:1 month ago| Platform: Foundit logo

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Skills Required

Telesales Voice Process International Voice CRM Customer Support Blended Process

Work Mode

On-site

Job Type

Full Time

Job Description

Job Responsibilities: Handle inbound and outbound customer calls professionally Respond to customer queries through email and live chat Provide accurate, timely, and effective solutions to customer concerns Ensure high levels of customer satisfaction through excellent service delivery Adhere to shift schedules and performance metrics Work Conditions: 5 days working with 2 rotational week-offs Rotational shifts (24x7) Both-side cab facility provided Immediate joiners required Face-to-face interview mandatory Candidate Profile: Excellent English communication skills (spoken and written) Open to Undergraduates, Graduates, and Postgraduates Freshers and experienced candidates welcome Must be flexible with night and rotational shifts Strong interpersonal and customer-handling skills

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CSE !! Voice / Chat