International Voice

0 - 1 years

3 - 5 Lacs

Posted:7 hours ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Responsibilities

  • Handle inbound and outbound international customer calls with professionalism and empathy.
  • Provide prompt and accurate responses to customer queries through voice support.
  • Ensure high levels of customer satisfaction by delivering effective solutions.
  • Maintain detailed and accurate records of customer interactions.
  • Follow communication scripts, guidelines, and policies consistently.
  • Meet or exceed performance targets including quality, customer satisfaction, and response time.
  • Adapt quickly to process changes and updates.


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