Customer support - Hindi

1 - 3 years

1 - 3 Lacs

Posted:16 hours ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Responsibilities :

Able to provide support to both prospective and existing customers by answering customer questions through in-person, phone, email or chat mediums, including social media interactions.

Representatives may also provide information to customers about where they can find self-support materials. Here are a few examples of common customer service tasks:

  • responding to customer queries
  • processing customer orders
  • resolving customer complaints
  • troubleshooting tech problems
  • building strategies for improving the overall customer experience
  • representing the values of the company

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