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3.0 - 8.0 years
15 - 30 Lacs
Bengaluru
Work from Office
Job description for Customer Success Manager Zwayam Hire The Customer Success team of Zwayam is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Zwayam’s customers. You will have responsibility for partnering with a set number of assigned accounts, maintaining a continual focus on the customer’s business goals to improve their overall technical and operational health and realize the maximum value out of their investment on Zwayam. The Customer Success Manager maintains awareness of the customer's key events, needs, potential risks, and value drivers. As a trusted advisor, the CSM will build a track record in customer success thr...
Posted 5 months ago
3 - 8 years
5 - 10 Lacs
Lucknow
Work from Office
Job Purpose : Assist Cross-Sell Credit in achieving superior portfolio quality through a range of initiatives Description : PL Eligibility Base preparation (SQL) Portfolio Risk segmentation through Decision Trees and other ML (Python) PL Portfolio quality improvement through specific Credit Actions Process Quality (end-to-end customer journey) documentation, deviations tracking, change implementation PL Portfolio review and MIS Functional Competencies : Strong Analytics background (Tableau dashboards, ML modeling) Very Strong with data tools: XL, SQL, python Good understanding of lending, credit risk Exposure to MIS, performance tracking Willingness to learn
Posted 5 months ago
1 - 6 years
1 - 5 Lacs
Pune
Work from Office
Dear Job Aspirants, Greeting from IndusInd Bank HR Team !!! Objectives of this role : 1. Serve customers by managing documents, information, and financial transactions in an organized, efficient, and secure manager. 2. Build awareness of new products and services and identify customer needs to capitalize on the business referral opportunities. 3. Meet and exceed bank services standards greeting and acknowledging each customer to make them feel welcome, while complying with bank procedures and security protocols. 4. Work with other tellers as a team to complete daily tasks while demonstrating respect and professionalism, being prompt and supporting management as needed. Responsibilities: 1. H...
Posted 5 months ago
8 - 12 years
20 - 35 Lacs
Chennai
Work from Office
Job Purpose: This role will be responsible to lead the design and execution of credit strategies for cross-sell personal loan programs. The role requires a strong background in retail credit risk, data-based decisioning, and exposure to NBFC or fintech ecosystems where digital origination and alternate data play a key role. The role requires to completely own the Cross-Sell personal loan programs and take continuous actions to improve Portfolio Quality. Key Responsibilities: Own and drive credit policy design for cross-sell personal loan programs, targeting existing customer bases from internal or partner channels Analyze customer behavior, repayment history, and alternate data to develop se...
Posted 5 months ago
8 - 12 years
20 - 35 Lacs
Chennai
Work from Office
Job Purpose: This role is responsible for generating revenue through building and maintaining healthy business relations with existing customers, ensuring maximum customer satisfaction by achieving delivery & quality norms. Key Responsibilities: Plan, coordinate, and manage multiple programs and initiatives across channels, ensuring alignment with strategic goals. Use data and analytics to assess program performance, identify trends, and drive continuous improvement. Develop and maintain dashboards, KPIs, and reports to monitor program health and communicate progress to Management. Identify risks and issues proactively, and implement mitigation plans to keep programs on track. Optimize resou...
Posted 5 months ago
7 - 12 years
6 - 9 Lacs
Gurugram
Work from Office
Role & responsibilities Will be responsible to manage a team of 60-70 people along with TL's reporting to the same Will be responsible to manage hardcore telesales process Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction Insurance Sales (Health/Motor/Life) Establish & Manage Relationships / Engagement with the Clients. Oversight of team organizes resources, sets goals, call out strategy from Executives and client on a day to day basis, reporting responsibilities To monitor and document the work schedule of staff and absences. Build strong partnership with the client by growing and nurturing the...
Posted 5 months ago
5.0 - 10.0 years
8 - 12 Lacs
vijayawada, hyderabad
Work from Office
Hi, Greetings from AVANICONSULTING We are hiring for leading company Key Accountabilities Responsible for gathering assets for investment products such as mutual funds, PMS, AIF, Corporate FD, Investiger, SGB, Insurance and other products launched from time to time. Would be responsible for achieving Net Equalized Assets collected (LS) targets for mapped book. Create an incremental SIP Book Will be responsible for achieving New Business development targets by reactivating / activating new clients. Ensure all clients are met on a regular basis Interested candidates share resume in WhatsApp/mail WhatsApp/Call:- 7386568139 Mail:- srinivas@avaniconsulting.com Feel free to contact in call /text N...
Posted Date not available
5.0 - 10.0 years
8 - 12 Lacs
vijayawada, hyderabad
Work from Office
Greetings from AVANICONSULTING We are hiring for leading company Key Accountabilities Responsible for gathering assets for investment products such as mutual funds, PMS, AIF, Corporate FD, Investiger, SGB, Insurance and other products launched from time to time. Would be responsible for achieving Net Equalized Assets collected (LS) targets for mapped book. Create an incremental SIP Book Will be responsible for achieving New Business development targets by reactivating / activating new clients. Ensure all clients are met on a regular basis INTERESTED CANDIDATES PLease share your cv in mail or WhatsApp Call / WhatsApp - 9949101406 mail id - uttam@avaniconsulting.com
Posted Date not available
5.0 - 10.0 years
5 - 12 Lacs
mangaluru, mysuru, bengaluru
Work from Office
Greetings from AVANICONSULTING We are hiring for leading company Key Accountabilities Responsible for gathering assets for investment products such as mutual funds, PMS, AIF, Corporate FD, Investiger, SGB, Insurance and other products launched from time to time. Would be responsible for achieving Net Equalized Assets collected (LS) targets for mapped book. Create an incremental SIP Book Will be responsible for achieving New Business development targets by reactivating / activating new clients. Ensure all clients are met on a regular basis INTERESTED CANDIDATES PLease share your cv in mail or WhatsApp Call / WhatsApp - 9917283370 mail id - aanchal@avaniconsulting.com
Posted Date not available
7.0 - 12.0 years
15 - 25 Lacs
mumbai suburban, mumbai (all areas)
Work from Office
Role & responsibilities Agency Channel Campaign Strategy & Execution: Develop and execute sales-boosting cross sell campaigns tailored for the Agency channel, driving agent productivity and premium growth through cross sell in line with monthly and quarterly channel objectives Design data-driven initiatives to enhance new agent productivity, customer retention campaigns through cross sell and explore new cross-sell opportunities Align campaigns with field sales teams, ensuring seamless execution and adoption at branch and agent levels Sales Performance & Growth Initiatives: Work closely with regional and zonal sales heads to drive key performance metrics Identify sales challenges and create ...
Posted Date not available
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